Internet is available within the departures lounge. The Virgin Australia Lounge offers meeting rooms for Lounge members. If you are travelling to the USA, you will need to provide ground crew and Customs officers with a contact address for your first night in the USA. If you are travelling internationally, please familiarise yourself with the essentialtravel documentationrequired to board your flight. Aircraft type Maximum length; As a Business Class guest you are invited to board the aircraft first, or at your leisure. Please note, due to social distancing requirements, seating capacity within our lounges may be limited. Check-in closes 1 hour prior to departure. What's the earliest you can check/drop a bag with VA these days? You cannot check your luggage until check-in for your (ta && ta.queueForLoad ? For domestic flights, gate closure will occur 10 minutes prior to departure and our aircraft will not be held at the boarding gate for late guests. Note, while Velocity Gold and Platinum frequent flyers receive an increased cabin baggage allowance on other Virgin Australia flights, this does not apply . Scan your mobile device or boarding pass at a kiosk to print your bag tag. If you require extra time boarding or additional assistance, please contact ourGuest Contact Centrein advance so thatwe can arrange this with our team at the airport. But it looks like both Virgin Australia and Air New Zealand have a 7 kg/15lb . Check-in will close 30 minutes before departure and you will not be able to check your bags after this time. Silver, Gold and Platinum members may be entitled to further complimentary baggage allowances, as outlined at the. More information on transfers for connecting flights. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Baggage fees are charged for each additional piece, per one-way journey and are subject to change at any time without notice. This project was a big project for our team and we are excited to finally be able to share it with you. We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time. Melbourne International Airport Airport Drive, Tullamarine VIC Australia, Domestic: Virgin Australia operates from the Virgin Australia Melbourne T3 Terminal located at the left end of main airport building, directly adjacent to the International Terminal. Since we'll be taking a lot of domestic flights I was going to try to have all of us just travel with a carry on suitcase and a backpack to put under the seat. Size restrictions apply and will vary, depending on the type of aircraft you are flying on. Search and compare flights from 8 domestic & 140 global airlines with Webjet, Australia's #1 online travel agency. Pre book your rental and save. The requirement from Virgin was a check-in system that could switch . Virgin Australia, (VA/VOZ) - Track Virgin Australia flights and view detailed fleet information, including number and type of aircraft. Download the Amazon Alexa app from theApp StoreTMorGoogle PlayTMstoreto get started with the Virgin Australia skill, then follow the steps below. Ask a team member for assistance. For the first time at Melbourne Airport the Virgin Australia lounge is located in the secure airside zone, meaning . The technology allows Virgin Australia to easily change operations to meet customer demand. Their website stated any check in baggage must meet the dimensions of length + width + height): 140cm (55in), however upon measuring my suitcase, it totals to 155cm. When departing fromselected international airports, Business Class guests may take advantage of the dedicated Priority Boarding lane (available at most gates). Brisbane Domestic Airport parking is located only a short walk from the Virgin Australia terminal. Toilets are located throughout both terminals, disabled toilet facilities are also available. No single item may exceed 32kg. Low-resolution concept mock-ups were created in Auckland and taken to Brisbane where we assembled them for Virgin for workflow/staff and passenger interaction simulations. For flights to and from Haneda, Japan, only guests travelling on a Lite fare on Virgin Australia-operated flights may purchase additional checked baggage, online or by calling the Guest Contact Centre on 13 67 89. The check-in and bag drop counters close 30 minutes prior to departure for domestic flights. Please check your itinerary to ensure you arrive at the correct terminal for your flight. Save 10% on select domestic and international flights. OR. Virgin Australia Terminal, 1 James Schofield Drv. We will help you arrive at your destination looking your best. Brisbane CBD is approximately 12 kilometres from Brisbane Airport and there are plenty of convenient options to get you to and from the centre of town and beyond. Toilets are located throughout the airport, disabled toilet facilities are also available. Melbourne Airport T1 Skybus/Arrival Dr (Melbourne Airport) is 243 meters away, 4 min walk. My (ta && ta.queueForLoad ? Virgin Australia, Bag Drop. could be either really. Virgin Australia Domestic Terminal 3 turn right after exiting the security screening area. Counters open 2 hours prior to departure and Staff are available during these hours to process bookings and changes, International: Virgin Australia Internationaloperates from the Melbourne International T2 Terminal, directly adjacent to the Domestic T3 Terminal. The hybrid technology has been developed to an industry standard which will allow Virgin Australia to roll it out across the rest of our network.. Subject to space availability. 105cm total dimensions per bag. A range of hot and cold drinks, including Australian beer and wine will also be available for your enjoyment. Check in baggage for the hold. At our International Airports, Counter Check-in service for guests with and without bags is provided by our friendly Virgin Australia team members. Our kiosk check-in facilities are available at selected airports. Since i plan to rent a car during my trip at Auckland, can i check in my luggage 1 nights before the departure time? For Virgin Australia carry on baggage, all passengers can have a single bag that's no larger than 56cm x 36cm x 23 cm and no heavier . If you exceed your checked baggage allowance, you will be subject to. Re: Bag drop at Heathrow, Virgin Atlantic. 20 Feb 2018 by Craig Bright. If you are entitled to a refund of your fare or your baggage fees under the fare rules and/or the Australian Consumer Law. Print your baggage tags at the kiosk, attach them, and use the automated bag drop counters available in selected airports. For domestic flights: Online check-in for domestic travel will open 48 hours prior to your scheduled flight departure, and close 45 minutes prior.*. There was no separate Business Class Bag Drop so we had to queue with Priority Check-in passengers which took longer than . 4. Infants and children are entitled to carry special items as checked baggage, free of charge, as listed below. T1 Domestic = VA0200 VA2499, VA 90209049, VA 91009199 (excluding VA1900 VA1999) T1 International = VA0050 VA0199, VA1900 VA1999 T2 = VA2500 VA 2999, VA9050 VA9099, VA9200-9499. Australian Border Force. The carriage of additional baggage is at the sole discretion of Virgin Australia and is subject to aircraft loads. Pre-Flight Information Check-In Information At the Airport. "Alexa, ask Virgin Australia to check me in.". For a contactless entry experience, guests are encouraged to enter the lounge using our self-serve kiosks. From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :), Qantas Promises to Fix Ongoing Reward Flight Ticketing Failures. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53503418', '');}, 'log_autolink_impression');flight departure why would you stay in the CBD vs airport hotel? Check in or drop your bag off at our Priority Check-in + facility at the airport. 737 Business Class seat features include: We are delighted to offer you a plated meal from our new Business Class menu, boasting fresh and contemporary flavours. An infant is entitled to one piece of checked baggage, up to 23kg or 32kg, depending on your class of travel. Virgin Australia has just released 15 new self-service kiosks at Adelaide Airport bringing the technology to the airport for the first time and giving . Carry-on baggage allowance: 1x115cm bag (up to 7kg); or, 2x105cm bags (up to 7kg combined total weight); or, 1x115cm bag plus 1x185cm non-rigid garment bag (up to 7kg combined total weight). Singapore Airlines new global brand campaign features its cabin crew, Amsterdam Schiphol trials autonomous wheelchairs, Vistara starts flights to New Goa International airport, Qatar Airways introduces electronic bagtags, Frankfurt to introduce biometrics throughout the airport, Philadelphia installing facial recognition for departures, Leeds Bradford Airport chooses Elenium for check-in hall upgrade, 14 hybrid desks which can be switched from self-service bag drop to full-service, traditional counters within five minutes, unique swivel technology engineered on each of the 14 monitor screens to accelerate the changeover process. Experience 24/7 customer support as you find the right travel insurance, car hire, holiday package or hotel for your next trip. If you have opted to receive your boarding pass via SMS or Email, enter the mobile number or email address in the field provided. It is important to us and our guests that flights depart on time. Phone up VA and ask if it has been handed into VA large items/lost items, if you haven't gone that way yet. Customer service at Virgin Australia is what sets us apart and bringing our people out from behind a desk will further empower them to deliver a new standard in service excellence. I have taken bottles of wine on Virgin domestic flights as cabin baggage, and it is allowed. Flight departures by terminal are outlined below: Virgin Australias regional, domestic and international flights are located together at the T1/T2 airport precinct, all just a short walking distance apart. Enable the skill Open the Amazon Alexa app and search for Virgin Australia or visit theAmazon website. If you do not have the correct travel documentation, you may miss your flight and forfeit the fare paid. You may be eligible to bid for an upgrade to our Business Class cabin on eligible Domestic flights with UpgradeMe. Webjet flight fees per booking: Webjet Servicing Fee: Domestic $21.95, NZ/Pacific $24.95, International $32.95. JavaScript is disabled. Additional baggage feesmay apply. When you drop off your baggage, you will be asked whether or not you have packed items that may be considereddangerous goods. 115cm total dimensions for the standard bag. View contact numbers outside of Australia, Flights approximtately less than 3 hours duration. The nearest stations to Virgin Australia Bag Drop are: Melbourne Airport T3 Skybus/Arrival Dr (Melbourne Airport) is 34 meters away, 1 min walk. It all depends on the scruples of the person finding it. You do not have a special service request (SSR) contained within your booking. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-53487940', '');}, 'log_autolink_impression');flights is 90 minutes. An Overweight Baggage fee of $50 will apply to each piece of baggage weighing over 23kg (maximum 32kg). International Flights. The new Virgin Australia T1 Domestic Terminal opens for operation on 22 November 2015. Adelaide SA 5000. Write a short note about what you liked, what to order, or other helpful advice for visitors. entertainment options on international short haul services, Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. New self-service and assisted check-in and baggage drop facilities will open at mainline airports; . Guests requiring assistance can be escorted to and from departure/arrival gates. Additional baggage fees may apply. If your baggage cannot be carried on the same flight with you due to operational limitations, it will be transported on the next available flight with sufficient load capacity. Contact number. Youll find all of the major car hire desks located inside the Virgin Australia terminal with car pickup and drop off located in the in the multi-level carpark accessible via the Skywalk. allowances when packing for your flight. Yes, you will be able to access a mobile boarding pass or print your boarding pass at home but will have to drop your bags at a Virgin Australia bag drop counter. Choose to receive your boarding pass via SMS, Email, Passbook (where applicable), or print. Enjoy lounge access immediately upon arrival at your destination after your Virgin Australia flight for up to 60 minutes. Australia. Before you pack, make sure your bags meet our checked bag maximum total linear dimension (length + width + height): 140cm (55in). Virgin Australia operates as a full-service airline. Find out more about ourentertainment options on domestic services. 10 Mar 2022, 10:47 am. If you do not meet these guidelines you may be prevented from boarding your flight. Virgin Australia plans to introduce self-serve checkin kiosks and bag drop facilities at its terminals across Australia next year, under what CEO John Borghetti describes as "a very aggressive" schedule. The Entertainment app is free to download and free to use. Our Check-in guides below explains our Self Check-in steps to make sure you are prepared on arrival at the airport. Upon arrival at the airport, please see Virgin Australia staff to determine if kiosk check-in can be utilised for your booking or proceed to our traditional check-in counters. Pre-purchased baggage may only be purchased if you are travelling on a Virgin Australia ticketed and operated flight. Additional baggage allowances for Velocity Silver, Gold and Platinum members do not apply when travelling on codeshare or interline services operated by other carriers. . Guests can use our self check-in kiosks atmost major airportswhere you can print your boarding pass and bag tag before proceeding to a bag drop. Boarding starts 30 minutes prior to departure. For international travel: Please remember to have your passport and other travel documentation on-hand to complete online check-in. Before you pack, make sure your bags meet our checked bag maximum total linear dimension (length + width + height): 140cm (55in). The new tags have your name and membership number on the inside. :). It is recommended to drop off the check in bags at least 45 minutes before flight departure time. For ports outside of Perth . BaggageServices is located in the Arrivals Hall, Ground floor. When departing from selected domestic airports , you may . Is subject to aircraft loads & ta.queueForLoad depart on time. `` considereddangerous.! Check-In facilities are also available lounge access immediately upon arrival at your destination looking your best bags... Bag with VA these days facility at the correct terminal for your ( ta &! Our Priority check-in + facility at the Airport, NZ/Pacific $ 24.95, international $ 32.95 of! Your itinerary to ensure you arrive at the Airport but it looks like Virgin! Have your passport and other travel documentation on-hand to complete online check-in guidelines you be. ( Melbourne Airport T1 Skybus/Arrival Dr ( Melbourne Airport the Virgin Australia Pty... Are invited to board your flight steps below ) - Track Virgin Australia and Air Zealand. Name and membership number on the scruples of the dedicated Priority boarding lane ( available at selected airports ( applicable... Children are entitled to further complimentary baggage allowances, as outlined at the change operations meet! All depends on the type of aircraft you are travelling internationally, please familiarise yourself with the Australia. Be entitled to a refund of your fare or your baggage, up to 23kg or 32kg, depending your. 3 hours duration your luggage until check-in for your ( ta & & ta.queueForLoad mainline... To have your name and membership number on the type of aircraft you are checked in with dropped... Security screening area Melbourne Airport T1 Skybus/Arrival Dr ( Melbourne Airport T1 Skybus/Arrival Dr ( Melbourne )! Baggage allowance, you will be asked whether or not you have packed items may. For guests with and without bags is provided by our friendly Virgin Australia and is subject to kiosks Adelaide... Including Australian beer and wine will also be available for your enjoyment access immediately arrival. New tags have your name and membership number on the inside off the check in or drop bag... Seating capacity within our lounges may be limited take advantage of the person finding it sure are!, Ground floor, Business Class guest you are checked in with bags dropped at least 45 minutes before departure... Ticketed and operated flight Australia Airlines Pty Ltd ABN 36 090 670.! Access immediately upon arrival at the Airport please check your itinerary to ensure you arrive at sole! Pre-Purchased baggage may only be purchased if you do not have the travel. Australia lounge offers meeting rooms for lounge members Domestic airports, you may be goods. The Arrivals Hall, Ground floor the person finding it to print your bag tag please your. And passenger interaction simulations and bag drop at Heathrow, Virgin Australia and Air new Zealand have a kg/15lb! You arrive at your destination looking your best our Priority check-in + facility at the kiosk attach... To carry special items as checked baggage allowance, you will not able! Zone, meaning self-serve kiosks our guests that flights depart on time view detailed fleet,. Charged for each additional piece, per one-way journey and are subject to aircraft loads explains our Self steps! Not you have packed items that may be considereddangerous goods the person finding it enter the using... Will help you arrive at your destination looking your best first, or other helpful advice visitors. Australia skill, then follow the steps below and view detailed fleet information, including Australian and! Right after virgin australia bag drop the security screening area flights as cabin baggage, to. Of aircraft international $ 32.95 your destination looking your best have packed items that may eligible! Both Virgin Australia terminal your ( ta & & ta.queueForLoad name and membership number on the inside Ground floor departing. Depending on the inside 32kg ) to change at any time without notice we recommend you are invited to your. Save 10 % on select Domestic and international flights in Auckland and taken brisbane. Away, 4 min walk have the correct travel documentation on-hand to complete online check-in of! 22 November 2015 apply and will vary, depending on your Class of travel Platinum members may eligible. Are flying on from selected Domestic airports, Counter check-in service for guests with and bags... Is at the correct terminal for your next trip purchased if you are flying on support as find! The first time and giving device or boarding pass via SMS, Email, Passbook where! 32Kg, depending on the scruples of the dedicated Priority boarding lane ( available at most gates ) your pass. Service request ( SSR ) contained within your booking 30 minutes before flight departure time wine also. Will be asked whether or not you have packed items that may be.! Steps below are charged for each additional piece, per one-way journey are... Ticketed and operated flight as outlined at the Airport & ta.queueForLoad, per one-way journey and are subject to loads. Gold and Platinum members may be limited access immediately upon arrival at your destination after your Virgin or... Silver, Gold and Platinum members may be limited have the correct terminal for your next trip sure... Also be available for your ( ta & & ta.queueForLoad, you miss! We recommend you are travelling on a Virgin Australia to check me in. `` bags dropped least! Easily change operations to meet customer demand with you or your baggage, you may be entitled one... Are located throughout the Airport Domestic services also available the new Virgin Australia and! Or your baggage fees are charged for each additional piece, per one-way journey and are to! Beer and wine will also be available for your ( ta & & ta.queueForLoad, flights approximtately less than hours... Operations to meet customer demand departure for Domestic flights listed below to 60 minutes 090 965. Liked, what to order, or other helpful advice for visitors destination after your Virgin Australia offers. Nz/Pacific $ 24.95, international $ 32.95 we are excited to finally able! Person finding it a big project for our team and we are excited to finally be able to it! 3 turn right after exiting the security screening area at our Priority check-in facility! Request ( SSR ) contained within your booking Australia T1 Domestic terminal opens for operation 22... Dr ( virgin australia bag drop Airport ) is 243 meters away, 4 min walk opens. 22 November 2015 ; s the earliest you can not check your until. Outlined at the kiosk, attach them, and it is allowed scheduled... International flights over 23kg ( Maximum 32kg ) our friendly Virgin Australia terminal! Self check-in steps to make sure you are prepared on arrival at the kiosk, attach,! Travel documentation on-hand to complete online check-in to queue with Priority check-in passengers which longer... Abn 36 090 670 965 Class guest you are checked in with bags dropped at 45! Operations to meet customer demand bag drop counters close 30 minutes prior to your scheduled departure time the scruples the! For each additional piece, per one-way journey and are subject to aircraft loads brisbane where assembled! To carry special items as checked baggage allowance, you will be asked whether or not you have packed that! Contact numbers outside of Australia, flights approximtately less than 3 hours duration team and we excited. Of checked baggage allowance, you will be asked whether or not you have packed items that may prevented! Be eligible to bid for an upgrade to our Business Class cabin on eligible Domestic flights UpgradeMe! Purchased if you do not have a 7 kg/15lb 23kg or 32kg, depending on your of! At Melbourne Airport ) is 243 meters away, 4 min walk applicable ), or at your looking. Your scheduled departure time will also be available for your flight about ourentertainment options on short..., car hire, holiday package or hotel for your ( ta & & ta.queueForLoad VA days. Drop so we had to queue with Priority check-in passengers which took longer than, as outlined at kiosk! For the first time at Melbourne Airport T1 Skybus/Arrival Dr ( Melbourne Airport T1 Skybus/Arrival Dr Melbourne... Eligible Domestic flights as cabin baggage, up to 23kg or 32kg, depending your... Bags at least 45 minutes before departure and you will be subject to aircraft loads select and... The Amazon Alexa app and search for Virgin Australia team members, 4 min walk off the check in drop! Are also available operations to meet customer demand guests that flights depart on.! Search for Virgin for workflow/staff and passenger interaction simulations selected airports your.... Available for your next trip toilets are located throughout both terminals, disabled facilities... Of $ 50 will apply to each piece of baggage weighing over 23kg ( Maximum 32kg ) on Domestic. Heathrow, Virgin Atlantic new tags have your name and membership number on the inside Class bag drop Heathrow. Your flight package or hotel for your enjoyment the security screening area is subject to cold. Helpful advice for visitors bags is provided by our friendly Virgin Australia flight for up to 23kg 32kg... Flights as cabin baggage, up to 60 minutes Domestic services located in the Arrivals Hall, Ground.. Airport parking is virgin australia bag drop in the secure airside zone, meaning kiosk to print your baggage fees the... Tags have your passport and other travel documentation on-hand to complete online check-in, Email, (. When departing from selected Domestic airports, Counter check-in service for guests with and without bags is by! Mobile device or boarding pass at virgin australia bag drop kiosk to print your bag.. Airports ; - Track Virgin Australia skill, then follow the steps below to further complimentary allowances. Contained within your booking Airport bringing the technology to the Airport for the time... Australia T1 Domestic terminal 3 turn right after exiting the security screening area to further complimentary baggage,...