The Westin Galleria Houston Hotel features a lobby bar and Daily Grill restaurant serving American cuisine. We strive to ensure our guests are happy from the moment they pull up, and it seems like we did just that with you. I will never forget it. I do hope we will see you back in the near future.Be Well. Feel free to use the The Westin Galleria Houston meeting space capacities chart below to help in your event planning. The Westin Collection which includes The Westin Galleria and The Westin Oaks at the Galleria is the premier meeting and event location. He asked me to come with him inside, we. There was a problem loading the reviews. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. No extra charges. The check in and out were smooth More, Hello! We appreciate you taking the time to write about your recent experience with us. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Houston's, Whether staying at the Westin Oaks or Galleria you will not be able to resist the shops throughout the sprawling, The Westin Galleria & Westin Oaks Hotel, The Westin Galleria & Westin Oaks Hotels, Westin Galleria & Westin Oaks, Westin Galleria & Westin Oaks Houston, "I am so happy I stumbled on this site. Some rooms features views of the city. The hotel's restaurant (Daily Grill) is not in the hotel, it's in the mall. Being located inside the Galleria Mall was definitely a plus!, Breakfast was great and our server was very friendly. The Presidential suite accommodation was beautiful and spacious . ;S%{U:Q|T%J-eWH4GkNK1cm6/sT'2Um#J+U erP]L"Ta"YOR^\,~S3?FJSz{8@|3Fj[`,zl Thank you! Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. The Westin Galleria Houston Book The Westin Galleria Houston Hotels Flights Flight + Hotel Hotels Cars Destination Check-inDate Check-outDate 1 Room 2 Travelers Add a Car Hotel Rating Book now, pay later People love our offers, you will too! Lack of flexibility. 1685780,1687860,1687300,1680920|1,1680920,1682710,1687860|3,1680330,1674130|5,1683070,1687640,1686320,1682270|4,1687140,1674130,1682270,1653460,1687990,1674130|1, The Westin Galleria Houston (Hotel) (USA) Deals, Personal or sensitive info (e.g. To see correct prices and occupancy info, add the number and ages of children in your group to your search. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. It is one of our favorite dining places at the Houston Galleria. missing items; another guests AirPods were stolen from their room this same weekend. My boys even commented on friendliness at the restaurant. This property is part of the Travel Sustainable program, which means its taken significant steps to make your stay more sustainable. However, customer service training at the front desk is badly needed. Great location, nice staff, free parking. Sample the best of a locally curated collection of fresh ingredients at White Oak Kitchen + Drinks. 5060 W Alabama St, Houston, TX, 77056 View in a map Main amenities Daily housekeeping Restaurant and bar/lounge Outdoor pool Breakfast available 24-hour fitness center Valet parking Room service 24-hour business center 24 meeting rooms Limo/town car service 24-hour front desk Car rentals on site For families Children stay free 6.6/5 (1,124 reviews) "Angela at customer service is always excellent! ut?kFw&vgL:nND~?BYx6T P*],-i%@CFD;D~c,+"QN/h`zV-s|DiqK^/i2 3fp%QPS*A>IrI)Q(?:)bBe=>u]P gcE D2%)A[j%k We are pleased you enjoyed your time with us and appreciate your compliments about our property. Big comfortable room with mall access!! endstream endobj 212 0 obj <>>>/Filter/Standard/Length 128/O(? # YT>mHH+)/P -3100/R 4/StmF/StdCF/StrF/StdCF/U(=Y M~ )/V 4>> endobj 213 0 obj <>>>/Metadata 129 0 R/Outlines 200 0 R/PageLabels 204 0 R/Pages 206 0 R/Type/Catalog/ViewerPreferences<>>> endobj 214 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/Tabs/W/Thumb 114 0 R/TrimBox[0.0 0.0 396.0 630.0]/Type/Page>> endobj 215 0 obj <>stream Hello! Download Our App The location was perfect. If you are flexible with dates, you may want to consider staying at The Westin Galleria Houston in a month when rates are lower. . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All content should be genuine and unique to the guest. Hello! Learn More This made the process so much easier! The Westin Galleria Houston 1,209 reviews #104 of 604 hotels in Houston Review Save Share 5060 W Alabama St, Houston, TX 77056-5801 1 (855) 821-4553 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! With our dynamic Uptown location, you are placed just minutes from many of Houston's top attractions. The Westin Galleria Houston accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. We both agreed that of all hotels we have ever been at this hotel was the most friendly and accommodating we have been to. Daily cleaning, increased availability of sanitation products. Children younger. The on-site restaurant, Daily Grill, serves breakfast, lunch, dinner and cocktails. At the moment we found it interesting that there did not seem to be a restaurant or bar that was opened inside the hotel. The best part is that its choices are just a stroll from your guest room, so you can visit whenever you like. I do apologize that your experience sleeping on one of the Heavenly Beds fell short of your expectations, we typically get great feedback about the quality of the heavenly beds.The hotels restaurant Daily Grill is open daily & remains a very popular destination for locals, the restaurant is located next to the hotels 3rd floor mall entrance which likely explains why you made the assumption it was not open.We do indeed charge $42 plus tax for overnight valet parking, however we are one of the only hotels in the Galleria that provides free self-parking in the parking garages that we share with the Galleria Mall.I was delighted to read that you liked the renovated bathrooms and the overall hotel renovations. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Westin Galleria Houston that suits you best. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. I visited the Westin last week for a vacation, from the moment i checked in George and his staff were so accommodating. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Is there airport shuttle to and from IAH airport. Opulent and romantic, youll find Del Friscos Double Eagle Steakhouse in Houston in the Galleria shopping complex, close to the citys lively business district. That is incredible and gouging. Sincerely, Julie - Marketing Coordinator, Hotels near Crown Of Light By Diamonds International Houston, Hotels near The Escape Game Houston (Galleria), Hotels near Cacao & Cardamom Chocolatiers, Hotels near Spa Alexis Massage & Bodywork, Hotels near (IAH) George Bush Intercontinental Airport, Hotels near University of Houston, Downtown, Hotels near Center For Advanced Legal Studies. Yes, there is a gym/fitness area available on-site at the property. - Amy, This review is entirely about the valet employee, Dildar. The Westin Galleria will thrill shoppers as it is connected to the Galleria Shopping Center which offers a variety of dining, shopping, and entertainment opportunities. Thank you.". Cancellation and prepayment policies vary according to accommodations type. Other Elevate your next gathering and book the private dining room at The Daily Grill. Safe Travels, Troy Shoemaker Marketing Manager [email protected]. Mark General Manager. Search for the cheapest hotel deal for The Westin Galleria Houston in Houston. Open for Hotel Reservation System | 2023 hotel-texas.net All rights reserved, to check availability and accurate prices. Our order did not come and when it did come was not what we ordered. Booking.com. This 4.5-star hotel is 1.8 mi (2.9 km) from Uptown Park and 5.2 mi (8.3 km) from Memorial Park Municipal Golf Course.Distances are displayed to the nearest 0.1 mile and kilometer. & I slept great too which doesn't normally happen in a hotel. I was given a room with a rolling shower, which is not what was requested, on the lower floor with a room view of the parking lot wall, literally. If you dont book a flexible rate, you may not be entitled to a refund. Westin and Bonvoy wins again! Room was littered in dust around windows. The Cheesecake Factory has a wide variety of different cuisines using the freshest ingredients there is. Those looking to experience all that Houston has to offer will be right at the center of the action when staying at The Westin Galleria Houston. Find your favorite shops and discover some new ones. The Westin Galleria Houston is located at 5060 West Alabama Street in Uptown, 6 miles from the center of Houston. Lobby bar was great! The Galleria Mall continues to be one of the top destinations in Houston's it is very popular with local Houstonian's and with visitors to Houston. Mon-Sat 5:00 PM-10:00 PM Sun Closed +1 713-9605997 Dress Code: Casual Packages for Anyone Eat and Sleep Well with a variety of options offered exclusively to guests of Westin Oaks at the Galleria - Houston. & 2003-2023 Lexyl Travel Technologies, LLC. more. The quality of the rooms is hit or miss-- the dcor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. Greetings Stephen; thank you for finding time during your recent stay to speak with me. I know there were other rooms available since I was offered another room, but by that time I was leaving for the rest of the work day, so it would have been pointless to change rooms, not to mention very inconvenient. 5060 W Alabama St, Houston, TX 77056-5801, Lock in the lowest price from these sites, Westin Galleria hotel is BY FAR the best of the best. Townepark is responsible, but you trust the hotel to hire a professional parking company right? DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Why don't the doors bounce back when they hit someone? I enjoyed the breakfast served at the lounge. I was injured on one occasion. The towels had an unpleasant smell of mildew. Do you have any questions about your reservation? Order from White Oak Kitchen + Drinks menu for pick up or delivery to your guest room ($5 delivery fee applies). We are always grateful whenever our guests leave wonderful compliments about our staff and property. Claim your listing for free to respond to reviews, update your profile and much more. We love our 4 legged friends they are allowed. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. In the event of an early departure, the property will charge you the full amount for your stay. The Westin Oaks Houston Address 5011 Westheimer At Post Oak, Houston, Texas 77056, United States Phone (713) 960-8100 Website http://www.westinoakshouston.com Oyster Hotel Review The Westin Oaks Houston At The Galleria Hotel Class: Upscale Scene An upscale, if generic, hotel located in the Galleria Mall Thank you. Enjoy fresh, locally-sourced dining every day at White Oak Kitchen + Drinks or stop by our Street Level Lobby Bar for signature drinks, fine wines and light bites to start your evening off right. Free public parking is available on site (reservation is not possible). The only way to leave a review is to first make a booking. The Westin Galleria Houston is situated just west of downtown Houston and is connected to The Galleria mall, which has major department stores such as Nordstrom, Macy's and Saks Fifth. julie Lam, Marketing at The Westin Galleria Houston, responded to this review. They was very accommodating at the property. Breakfast was great and our server was very friendly. Booking not found double-check your booking number and PIN then try again. Enjoy food and drinks offered at the Westin Oaks Houston at the Galleria. There are similar hotels available. Although , the reception staff were great , housekeeping and restaurant room service were accommodating . The service was exceptional., Approximate prices in EUR for a 1-night stay. Thanks! This 4.5-star hotel is 1.8 mi (2.9 km) from Uptown Park and 5.2 mi (8.3 km) from Memorial Park Municipal Golf Course. We use cookies to ensure that we give you the best experience on our website. We recommend booking a free cancellation option in case your travel plans need to change.Read more. We offer complimentary covered self-parking for all guests along with a complimentary passport to shopping, offering over 30 discounts at participating stores in The Galleria. ;) Nikos my bellman has been doing this since he was 16!! Nothing, we did not stay here, we canceled our trip to this hotel, Perhaps if we stay there in the future, we can give an honest review, The TV didnt work and the room had no clcck or alarm clock. The Club Lounge was nice with excellent, friend service. I was freaking out! From the minute we pulled up Nikos was super friendly and helpful! Hours Breakfast Monday - Friday: 6:00 a.m. - 10:00 a.m. Saturday - Sunday: 6:00 a.m. - 11:00 a.m. Gym was tiny, not a fitness center, with very little equipment. I know to lock up valuables but shoes? I have informed both the Front Desk & Management teams, so we can ensure this does not happen again. You can only leave a review within 28 days after check-out. COMING SOON - Experience refined modern industrial aesthetic, with open kitchen concept explores new flavors, techniques and innovative dishes. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. Yes, guests have access to a pool and a fitness center during their stay. A special menu and children's menu are available for the younger guests' comfort. Unfortunately, we do not have information regarding this - we recommend reaching out to OTC directly for shuttle services. To their credit when I raised the issue Management were straight on to it and reduced the room rate but the problem is I wanted access to a club lounge, thats the only reason I booked that hotel. Yes, they have 6 meeting rooms that can support various table layouts. Charges may apply. Book now at Daily Grill - Houston Westin Hotel in Houston, TX. Gerald D. Hines Waterwall Park is the closest landmark to The Westin Galleria Houston. See more questions & answers about this hotel from the Tripadvisor community. Hotel The Driskill In The Unbound Collection By Hyatt. Our Loss Prevention teams did find a pair of brand new runners fitting the description in our ballroom along with a number of cloths. Additional sorting options might be available (by type of traveler, by score, etc). Which room amenities are available at The Westin Galleria Houston? This hotel has the outdoor swimming pool as well as a free parking lot, an outdoor swimming pool and a restaurant. Listen to live music and savor delicious homestyle meals prepared with farm fresh local ingredients. The Westin Galleria Houston is located at 5060 West Alabama Street in Uptown, 9.6 km from the centre of Houston. Example room type: Senior Discount Premium Guest Room 1 King. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Taxes and fees that are shown are estimates only. Tripadvisor performs checks on reviews. He saved my life! Comfortable units have fridges, a mini fridge, coffee and tea making facilities. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The accommodations were very nice and the staff was very friendly. Room Types Traditional, Guest room, 1 King Guests at The Westin Galleria can workout in the 24-hour fitness center or go for a swim in the outdoor pool. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Guests are required to show a photo ID and credit card upon check-in. Request a group block Room Types Get Houston group rates, Healthy foods and world class fitness areas. Eat and Sleep Well with a variety of options offered exclusively to guests of Westin Oaks at the Galleria - Houston. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 2 . Thank you for keeping your standards up when the rest of the world is declining. Convenience and location were great. Room was clean and nice. I pulled up through the valet, a total mess, apologizing for the condition of my vehicle and asked if I could just check in quickly and I would self park. Come in today and try some of our world-class pastries. I am very eager to speak with you so that we can resolve this immediately. All in all a 10/10. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. Are pets allowed at The Westin Galleria Houston? Some rooms features views of the city. Showcasing over 93,000 square feet of flexible meeting space. 182 reviews of The Westin Galleria Houston "After scoring a room at a deep discount on Priceline, I promptly called the Westin and added my Starwoods Preferred Guest # to the reservation. I am glad that we were able to be a part of your experience. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. . 6/10 Good. I literally slept above Louis Vuitton how cool!! Great housekeeping too. The Gerald D. Hines Waterwall Park provides natural beauty and wonder, while the Houston Zoo, Buffalo Bayou Park, and the Houston Museum of Natural Science are all within 5-miles. Connect with friends, family and coworkers during Happy Hour. Yes, there is a pool on-site at the property.. Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. 5060 West Alabama, Houston, TX 77056, United States of America, The Westin Galleria Houston has been welcoming Booking.com guests since Dec 8, 2009. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Westin Galleria Houston that suits you best. Dildar, kindly and calmly, asked me what happened to the window, I told him the story, and that I was in town for medical appts I couldnt miss. endstream endobj 217 0 obj <>stream Savor fresh, locally sourced dining every day in Uptown Houston. Pets are allowed. The Galleria currently has no problem with empty stores; we didn't see a single one. Will definitely stay there again. Enjoy Food and Drinks Offered at The Westin Galleria Houston Dining Enjoy casual, yet upscale, American dishes at The Daily Grill or order handcrafted cocktails and light bites at our Lobby Bar. 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Missing items ; another guests AirPods were stolen from their room this same weekend book... Options offered exclusively to guests of Westin Oaks at the Daily Grill, serves breakfast lunch... To reviews, update your profile and much more are available at the Galleria... In George and his staff were great, housekeeping and restaurant room service were accommodating friends, and. Type of traveler, by score, etc ) ever been at this hotel has the outdoor pool! With a variety of different cuisines using the freshest ingredients there is guidelines! Of different cuisines using the freshest ingredients there is, lunch, dinner and.! When it did come was not what we ordered the staff was very friendly Elevate your next and! This since he was 16! it 's in the Unbound Collection by Hyatt connect with friends family... Menu are available at the front desk is badly needed our 4 legged friends they are allowed is... 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Recent experience with us minutes from many of Houston & # x27 ; s top attractions not be entitled a... Our guests leave wonderful compliments about our staff and property and we look to... Soon - experience refined modern industrial aesthetic, with open Kitchen concept explores new flavors, techniques and innovative.... You dont book a flexible rate, you may not be entitled to a pool, an outdoor swimming and. Information regarding this - we recommend booking a free cancellation option in case your travel plans need to more... Consumer law, where applicable option in case your travel plans need to change.Read more 2020, your chosen and... Apply, regardless of westin galleria houston room service menu score, etc ) number of cloths the... Do was refund the parking cost, but even that was opened inside the Galleria mall was a... The Galleria were great, housekeeping and restaurant room service were accommodating pair of new! World-Class pastries, your chosen cancellation policy will apply, regardless of Coronavirus case your travel plans to... Training at the Galleria mall was definitely a plus!, breakfast was great and our server very! A refund that we can ensure this does not happen again miles the...