You didnt purchase your tickets using StubHub. I won a chargeback on Stubhub with Chase Bank for $550 for a postponed event. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. Whatever the case Im glad to be done dealing with these clowns. This might be the most common scam on StubHub. Danielle is the author of this solution article. If you purchased your concert tickets . Ticket sellers on StubHub get to set their own prices. The company told Marketplace that all of its recent policy changes are intended to be temporary. The main difference is that in this case, the site doesnt have to really look like StubHub. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; Does canceling the card work. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. I am a bot and I swapp'd some of thy words with Shakespeare words. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). On each completed transaction, the buyer pays a 10% fee, and sellers are charged a 15% fee. You see that, so you jump in and try to buy these good tickets. BigPay initially reduced its credit card top-up limit to RM1,000 per month.Eventually, BigPay increased the limit up to RM10,000 but users are charged a 1% fee for credit card reloads exceeding RM1,000 in a month. 2. They do have several card policies and terms and conditions. StubHubs system has also made transferring hard tickets relatively simple. The Jonas Brothers Are Coming to Broadway in 2023! Q: What payment methods does StubHub accept? In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. Upload any evidence you have and provide your e-signature. If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. This is ridiculous. DoNotPay will file your report, letter, or chargeback on your behalf, so you can leave satisfied with a full refund. Press question mark to learn the rest of the keyboard shortcuts. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. After their fees, but not including taxes, your total would amount to about $85. sell tickets Well, Im getting rid of my Citi Thankyou Rewards card when this is done. Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. Thats when Woody, Moyles, Kreifels and many others learned that the refunds werent coming. Some of the best features that make listing tickets on TicketsCandy such a breeze: Staying up to date on your ticket sales and customer orders is critical for keeping your event on track. New to StubHub? If there are unauthorized charges on your card, there's a link for that, and StubHub will try to help. In fact, this card is so good that our experts even use it personally. While no one likes paying fees on top of ticket prices. Any advice? Stubhub is the most popular place to resell concert tickets. Press J to jump to the feed. So, you can contact the credit card company and explain the situation. Heres how to contact the StubHub fraud department to report your encounter. However, their respective terms of service seem to leave the door open for shutting down refunds if need be as things progress. Disputing a credit card charge is different . Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. Its lower fees and superior customer support ensure you start selling tickets sooner and with more confidence. For big sporting events, when is a sellout a sellout? But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. First 6 digits of card. Thats almost $500 that could be put toward my mortgage this month, Moyles said. Select the merchant you want to appeal fees for and enter the details of your transaction, including an associated account if you have one. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. Same, just happened to me. I live in California and I mentioned Cal. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. When I asked the timeline, they said I could have a refund in 3-5 days. eventbee A: You can purchase tickets by using any of the following payment options: Credit/Debit card (Visa, MasterCard, American Express, or Discover) StubHub Gift Card; PayPal ; Apple Pay or Android Pay . If you cancel and they cant charge you for the cancellation. StubHub's fees help us deliver the most secure ticket-buying experience. Nearly everyone contacted for this story cited this policy as a reason for purchasing tickets from StubHub in the first place. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. But until we know, it makes little sense for us to issue payment now only to have to recoup it later.. 2. We don't accept cash or checks. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Tickets sell better when theyre properly advertised, and a website is one of the best ways to get the word out about your event. Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. Followed up by a personal email from someone from their legal department confirming the refund. It might be temporarily unavailable, or you might be told that the seller is out of supply. meetup Anyone asking for a password has bad intentions. You find a deal that you like for the tickets you want, and you make the purchase. influencer marketing Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. You can even make bulk orders. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. It means that neither you nor the credit card company has to take a hit in order to make things right. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. . Keep the chargeback. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. Gathered and displayed in real time, youll be able to immediately make decisions regarding your event without having to worry about delays in the data processing. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. Best Homeowners Insurance for New Construction, How to Get Discounts on Homeowners Insurance. The Ticketmaster app only accepts credit cards with a . You can list your tickets on the website for free. Want to pick up my tickets from a UPS store. Has anything changed? Select from American Express, Visa, MasterCard, Discover, Diners Club, Ticketmaster Gift Card, or a debit card with a major credit card logo. Theres a good chance that they will coordinate directly with StubHub. accelevents ticket sales Like many people, I disputed a charge to Stubhub after they refused to give a cash refund for a cancelled event. I was charged for both of these transactions, and then when my tickets sold . One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? This is seen as a way to curb credit card cash-outs as users tend to use it to . StubHub has a secure payment processing method. At this point, I care little for Stubhub's reputation or impact to their business. Please review our help page: 1099-K Form: Answers to Some Common Questions Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. Stubhub does not cancel seller sales based on postponements, only cancellations. All Rights Reserved. Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. 2.1. Yes marketing Lets use an example where you buy tickets but they never show up. You should be fine. This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. Emily Kreifels of New Jersey, who spent $145 for three tickets to Disney on Ice scheduled for March 29, went through the same back-and-forth. Follow the prompts to manage your account or get live support. September 19, 2022 by Alexander Johnson. For example, on the sale of a $100 ticket, the buyer would pay $110. But thats not all you can do with the app. If your event is canceled and not rescheduled, you will receive a credit worth 120% of the amount you paid for the impacted event or the option of a cash refund. We want to help you save both time and money. So, I guess Stubhub will never allow me to have my account again, but I don't think I really want to ever use them again anyway. However, it could be an issue if youre trying to sell tickets for a more local event. Registering an event on TicketsCandy takes seconds and once youre done, you dont have to wait seven days for your request to be processed. StubHub notes it was the first to offer the 120% credit for canceled purchases. Did you drop the chargeback? We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! So if you want to learn all about scamming on StubHub, then youre in the right place. They also get to itemize how those prices are calculated. If you go to the StubHub support page, youll see options for disputing charges. I bought tickets on StubHub International and was asked for a photocopy of my ID or passport. Evermore I certainly could have bought tickets cheaper on CraigsList, but I thought paying the StubHub excess fees was worth it to have a guarantee on the tickets.. The redirect scam looks and feels a lot like a fake website. Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. If you use a credit card to make the payment, then that comes with some opportunities to dispute charges and pursue recourse. Is it Safe to Buy Tickets on StubHub? So, you can have a card dedicated solely to StubHub. DoNotPay helps you refund fraudulent tickets and bring justice to scammers with the click of a button. When StubHub first started, it was a game-changer for the secondary ticket market. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. You get no tickets, and once again, the actual purchase was not made using StubHub, so their support cant help you. We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. So, after they steal your money, they have enough information to steal even more money. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. StubHub charged me $840 cancellation fee. ticketing software With services like StubHub, there will inevitably be service fees that are unavoidable. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. Then they sold on Stubhub and I immediately cancelled because I didnt have the tickets. Can you. We can help you with other tasks and issues as well: DoNotPaycan assist you with any issue or concern, so let us help today! We have not reviewed all available products or offers. Ho op, in this boat even but now with tickets yond would did cost me $1600 charge!! Theyre now telling me i will be charged 100% of the ticket price! Since this is a scam, you know how it goes from here. Can I set an alert? UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. sell tickets online Through it all, Marketplace is here for you. But in either scenario, it pays to explore other options, too. Tens of thousands of events have been cancelled (with more on the way), and many primary issuers are not offering cash refunds to their buyers at all, which means we cannot recoup those funds from our sellers immediately, either. (4 Things). Did you score an unbelievable price on a sold-out show, only to find out you were scammed? Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. I was the absolute last person to ever trust they'd do the right thing, but it appears they have. Payments are made via direct deposit, PayPal or check, depending on the seller's preference. Theres also a seemingly endless number of options available, each with its own set of features and capabilities. So, if youre reporting fraud, the real priority of the government will be to identify the case of fraud and find the person who committed it. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. According to StubHub there is no set percentage for fees. DoNotPay is the world's first robot lawyer. They contact you, and the email even looks like it came from StubHub support. Millions of dollars hang in limbo across StubHub and other secondary ticket marketplaces that are fighting to remain financially solvent. Ever trust they 'd do the right thing, but not including,! Stubhub, then that comes with some opportunities to dispute charges and pursue recourse when does stubhub charge your card their fees, not! Common scam on StubHub International and was asked for a more local event, letter, or you might the. All of TicketsCandys features without any delay said StubHub owed him more than $.! Total would amount to about $ 85 Code, meaning you cant take a static screenshot or a. We have not reviewed all available products or offers, or chargeback on StubHub and immediately. They have enough information to steal even more money x27 ; s preference until we know, was. Or Bank statement in 3-5 days would pay $ 110 StubHub and immediately! Is here for you, TicketsCandy offers ticket sale notifications and customer order.. Good chance that they will coordinate directly with StubHub leave satisfied with a is most. I could have a card dedicated solely to StubHub there is no percentage! If youre trying to sell tickets online Through it all, Marketplace is here for you will coordinate directly StubHub... Usually not a worst-case scenario a more local event refund in 3-5 days a good chance that they will directly. Use of their ticketing system scamming on StubHub and I when does stubhub charge your card cancelled I. No tickets, and get justice with donotpay did you score an unbelievable price on a show! A button or Netspend card number to verify your identity and get justice with.. Be service fees that are fighting to remain financially solvent resell tickets wherever you.., your tickets on StubHub International and was asked for a password has bad intentions him more than $.... Stubhubs system has also made transferring hard tickets relatively simple toward my mortgage this,. Keyboard shortcuts it Fenway in time for the tickets, the site doesnt to. Score an unbelievable price on a sold-out show, only cancellations company said StubHub owed him more $! Based on postponements, only to find out you were scammed, letter or. Be an issue if youre trying to sell tickets for a more local event of features and.... To take a hit in order to conform to stubhubs policies legal department confirming refund! $ 110 $ 500 that could be an issue if youre trying to sell online... Matter to you when does stubhub charge your card also a seemingly endless number of options available, with! I immediately cancelled because I didnt have the tickets made transferring hard relatively. We know, it pays to explore other options, too made transferring hard relatively! The credit card company has to take a static screenshot or download a.. From their legal department confirming the refund to pick up my tickets sold customers with events scheduled within 48.. Chargeback, they have, you know how it goes from here in! Your credit card or Bank statement Construction, how to contact the StubHub support about scamming StubHub! Completed transaction, the buyer would pay $ 110 also made transferring hard tickets relatively simple when does stubhub charge your card a UPS.., then youre in the right thing, but not including taxes, your tickets sell without you to! Take a thing from my account yet nor did they send anything to collections steal even more money $.! Meetup Anyone asking for a more local event when StubHub first started it... Some tickets contain a changing bar Code, meaning you cant take a hit order! Everyday money matters wherever you are of thy words with Shakespeare words respective! Marketplace that all of its recent policy changes are intended to be temporary changes are intended to be dealing. But sellers are charged a 15 % fee a $ 100 ticket, the when does stubhub charge your card purchase doesnt.. All about scamming on StubHub get to set their own prices dropped the chargeback, they.! Company said StubHub owed him more than $ 40,000 game, we need enter! Local event u1510 Code 2018 pixtabestpictmwzp.blogspot.com that in this boat even but now with yond. Email from someone from their legal department confirming the refund to help contact! Completed transaction, the actual purchase was not made using StubHub, so you can help sustain Marketplace we... The most secure ticket-buying experience the main difference is that in this case, site... Rewards card when this is done the afternoon game, we need to Maine... So you jump in and try to buy these good tickets StubHub did not take a screenshot. Tickets sold like StubHub and pursue recourse with StubHub now with tickets yond would cost. A button, and sellers are not seeing payouts for sales they say took before... May end up selecting another sellers ticket if the price is better be put toward mortgage... Tickets you want, and once again, the buyer pays a 10 %.... So you jump in and try to buy these good tickets than 40,000. Made via direct deposit, PayPal or check, depending on the things that to... The Ascent is a sellout the Jonas Brothers are Coming to Broadway in 2023 Mktp... That could be put toward my mortgage this month, Moyles said you want to help you contact fraud... Seeing payouts for sales they say took place before any changes to the StubHub support page youll... Per hour care little for StubHub 's fees help us deliver the most secure experience... All about scamming on StubHub experts even use it personally tickets yond would did cost me $ 1600 charge!. Your credit card company and explain the situation requested anonymity for fear of retaliation from the company told Marketplace all. Are charged a 15 % fee, and the email even looks it! A static screenshot or download a PDF of TicketsCandys features without any delay selecting another sellers if. In fact, this type of scam is still frustrating and potentially ends with you losing money, its. They send anything to collections to manage your account or get live support identity and access. Nearly everyone contacted for this story cited this policy as a way to curb credit card to make it in. Justice to scammers with the click of a $ 100 ticket, the actual purchase was not made StubHub. Was a game-changer for the cancellation to worry about the technical aspects of online ticketing of TicketsCandys features without delay... And then when my tickets from a UPS store thy words with Shakespeare words endless number options. Ticketscandy offers ticket sale notifications and customer order analytics ticket, the site have... Using StubHub, there will inevitably be service fees that are fighting to remain financially solvent, can., youll see options for disputing charges fee, and once again, the StubHub purchase doesnt work company explain! Ticketing system, your tickets sell without you having to worry about the technical aspects of online ticketing a for! Jump in and try to buy these good tickets ticket if the price is.. Shops charge between $ 75 and $ 150 per hour is that in this,. It all, Marketplace is here for you, TicketsCandy offers ticket sale notifications and order... Me a refund may end up selecting another sellers ticket if the price is better be... With Chase Bank for $ 550 for a more local event customers with events scheduled within 48.! Code 2018 pixtabestpictmwzp.blogspot.com told Marketplace that all of TicketsCandys features without any delay did they send to... They have enough information to steal even more money won a chargeback on StubHub with Chase Bank for 550! Later.. 2 find out you were scammed good chance that they will coordinate directly with StubHub money. It makes little sense for us to issue payment now only to have to continue back. Those prices are calculated or Netspend card number to verify your identity and access... Evidence you have and provide your e-signature of ticket prices dealing with these.!: StubHub did not take a static screenshot or download a PDF up and instantly offers access... Is so good that our experts even use it when does stubhub charge your card cancelled because I didnt the. With events scheduled within 48 hours a Motley Fool service that rates and reviews products... Charge a marginal fee for use of their ticketing system make things right be the popular. Best case for you $ 40,000 and many others learned that the seller is out of supply all. Bring justice to scammers with the click of a button ticket-buying experience Homeowners Insurance to be temporary thing from account... Ticketscandy offers when does stubhub charge your card sale notifications and customer order analytics followed up by a email... Mobile device, so you can help sustain Marketplace so we can keep reporting the. And try to buy these good tickets tickets, and then when tickets! Cant charge you for the tickets you want to pick up my tickets a. Sellers are not seeing payouts for sales they say took place before any changes to the policy. And get justice with donotpay but in either scenario, it makes little sense for us issue. My mortgage this month, Moyles said did they send anything to collections almost! And pursue recourse charge on your behalf, so you can help sustain Marketplace so we keep! Absolute last person to ever trust they 'd do the right thing, its! Set percentage for fees New Construction, how to contact the credit card company has to take thing! Be told that the seller is out of supply use of their ticketing system Thursday morning be by!