This case has been related and consolidated with case 22-cv-5602. They never informed me that I needed to consolidate my loans in order to be eligible for forgiveness programs. I would like to be included in the lawsuit also. I meet all requirements forgiveness and needs to be considered. They will not remove it from my credit history. "In the spirit of providing assistance, we may have misinterpreted customers' intentions in a small . Nelnet is destroying my life. I have gone through so much grief with them. I had no idea!! Harassing me for payment when on deferment. Very inept and disappointing process with this company. I have no idea how to fight this. Nope I filed bankruptcy in 2019 and all they did was postpone payments until it was discharged. Alleged violations of both Californias Rosenthal Fair Debt Collection Practices Act (RFDCPA) and the federal Electronic Funds Transfer Act (EFTA) are at the center of a proposed class action case filed against Firstmark Services. This applies to certain schools or educational service agencies that serve primarily low-income families. Which was Broadview entertainment Arts University (B.E.A.U). I knew something was off with this company after multiple times they told me all I qualified for was forbearance, still gaining interest but when I asked about consolidating the loans. settlement administrator or your attorney for any updates regarding I cant get on there website to make a payment. (Attachments: #1 Exhibit A-State Court Complaint, #2 Exhibit B-State Court Docket, #3 Exhibit C-Envelope, #4 Civil Cover Sheet)(Bruggenthies, George) (Entered: 10/10/2022), Docket(#1) ATTORNEY Appearance for Defendant Loan Science, LLC by George Michael Bruggenthies (Bruggenthies, George) (Entered: 10/10/2022), U.S. District Courts | Finance | Nelnet never let me know they were taking over my loans. The service agent told me I wasnt allowed to pay more than I owed which was $0. I feel like they are scammers. Can someone please reach out to me? I guess I need to do my homework on this before blindly just sending off money. My loans are from 1982 to 1984 and consolidated in 2002. They never would put me on an income base payment plan, Nelnet would only offer forbearance. I didnt know until 5 or 6 years ago that Nelnet now had the loans as we have moved so often. I just recently had a company offer to move my loans to the Department of Education which would get me away from Nelnet but starts my loan forgiveness time over to 10 years How is this racket legal?? If all parties consent to have the currently assigned United States Magistrate Judge conduct all proceedings in this case, including trial, the entry of final judgment, and all post-trial proceedings, all parties must sign their names on the attached #Consent To# form. Case No. However, I am not allowed to make any decisions or have any information about the loan without HIS PERMISSION! I have. I was also told when I refinanced with them that I would be eligible for the Teacher Loan Forgiveness. Im also in the same situation with Nel net. I too was lead to believe that my loans were Federally held loans and like the poster above found out that they did not qualify for the CARES act. I do 8 different loans on my credit reports and my loan was forgiven years ago. I have loans subsidized and unsubsidized loans with them. I have Nelnet loans. They keep adding reports to my credit and not sure how I owe close to 2000 one month and the next slightly lower. I also have Nelnet and trying to get them paid off through the state. Firstmark Services has complaints from borrowers who have difficulty getting their accounts closed. Nelnet should do more to help but they just want to make money. At no point did I receive correspondence noting this, just excessive robot calls that I didnt know where real people. Correspondence: Firstmark Services, P.O. I didnt consent to this ! I then called nelnet to discover I didnt have dept of ed but they were commercial and somehow were now joint spousal consolidation loan with my wifes name on the loan. I also took a lower payment option. I currently owe close to $57,000. The relief they offered was your gonna pay for 2011 to 2013 period. I was mislead by Nelnet as well. This program forgives up to $17,500 of student loan principal and interest for those who teach full time for five consecutive, complete academic years. The parties can also express their consent to jurisdiction by a magistrate judge in any joint filing, including the Joint Initial Status Report or proposed Case Management Order. Please add me. I am experiencing the same issue with my nelnet loans. They deceived and took advantage of him and millions of other people. I would like to join and be updated about this situation. Im in shock! Nelnet denied me the application saying that I did not meet the qualifications for the program due to the years I received my loans. I would like to be added y to o the case. The number is: (888) 538-7378. Add me please, I had the loan before as well. I ve spoken to people in different departments at Nelnet but Ive never gotten any results or sympathy for my lose of funds or higher monthly payments. I too have loans with Nelnet dating back to 2009, every single one in fact. Selecting a 20-year loan will result in a higher interest rate, but monthly payments will be far more manageable, and borrowers always have the option of paying extra or refinancing again. Nelnet has student loans in my persons name. Yep, nelnet some how own my loans. One more thing: I live in WV, not FL. Similar situation. The plaintiff says that despite never communicating with the defendant nor having any prior business relationship with the companynor providing anything resembling authorizationFirstmark mailed a notice in June 2018 informing her it would now be servicing her account. I do feel I was misled. that was calling me. 8 p.m., Central. Im done. It was in May 2020 that I learned I should have been paying far more than what they were asking because I was accumulating more interest than what was being paid off. I WOULD LIKE TO BE INCLUDED IN THE LAW SUIT. You must contact the I have a loan with Nelnet too. Yepthis has been a pretty big fraud. And now it doesnt qualify for cares act? I dont know if it is legal or not, but I have been on income-based repayment and not had to pay much, as I am low-income, and live in poor rural area. Firstmark Services PO Box 2977 Omaha, NE 68103-2977: Correspondence: Firstmark Services PO Box 82522 Lincoln, NE 68501-2522 Fax: 1.866.258.9222: Overnight: Firstmark Services 121 S. 13th St., Suite 201 Lincoln, NE 68508: Toll-free: 1(888) 538-7378 : Hours Of Operation: 7am - 8pm Mon - Fri (CT) My account begins with J and I too was mislead various times by NelNet. I would like to join as well. I have been paying Nelnet for YEARS and the balance NEVER goes down. Or your state ombudsmen. The company's correspondence mailing address is: Firstmark Services. I too have Nelnet student loans and didnt realize they were not considered Federal when the covid hit, Add my name please and email with next steps. I then asked about making a change to my credit report and they told me to file a dispute with the credit bureaus and that Nelnet WILL NOT challenge it. I signed parent plus loans for 3 children, and took out a student loan for my wife. Please add me if this becomes nation wide. I have worked in public sector non profit for 15+ years, and have been repeatedly denied for PSLF and reading these comments, I guess I understand why I only have another 500 owed on my loans, but these should have been forgiven almost 5+ years ago. I was curious about my student loans (which were unsubsidized & subsidized federal loans when I graduated school) & decided to try and login into my Nelnet account to see if there was any update on them. Additionally, Firstmark Services requires its vendors and processors to abide by the European Union General Data Protection Regulation . NelNet refused to allow me to make payments. If not direct me to someone that can help in alabama. Please reach out to me via email b/c what is being claimed in this lawsuit is exactly what Nelnet has done to me as well. I have a Nelnet Loan that begins with a J, which indicates it is private. I dont know how they figure that we have $50,000 of dispensable income when we only make $67,000 Gross Where do they get there numbers from? Yet, I am provided a federal tax file from Nelnet every year. Due to a debilitating medical issue. I was told way back when I started paying my loans that they were consolidated and found out they actually were not when I went to try to apply for the public service forgiveness and ended up in a huge run around. Since they received them, they have almost double due to interest. I would love to be in law suit. Who can you trust? The private student loan market has less transparency, fewer mechanisms for oversight, and a smaller scale of substantive protections for borrowers than other areas of consumer finance, the report from the Student Borrower Protection Center claims. I have a nelnet loan and for the past 15 plus years have paid the same amount every month on the same day all the time reviewing my payment history I have discovered that some months they keep more interest and apply less towards the principal. How did my federal loan become private? It has been sold numerous times to others. Arlet Dale says: October 7, 2022 at 4:00 am. Back in 2020 they granted the CARES benefit to suspend payments. Nelnet led me, to believe that my student loans were federally held!!! I found out in 2020 they were private loans (loans starting with D or J) and not associated with the department of education. Please help. Ive been going through Nelnet. I was taken advantage of by Sallie Mae & Navient as well. I was denied because they said Nelnet was a commercial loan. 25 years of loans, I have a loan with Nelnet and I am having a hell of a time in reaching them online for my taxes. I applied for my loans through the FAFSA and was given federal stafford loans; some subsidized, some not. Were open All my loans were federal I thought. I was speaking with a girl names Asia she told me about the IDR plan and also told me i could get the amout i would eventually owe and pay it then to pay it off. The complaints primarily related to Billing/Collection Issues. My student loan is being transferred from Great Lakes to NelNet,Im very concerned. I have 65 thousand dollars in student loans that I was not able to make one dime on. I have Nelnet. If theres some way to take these fs down, I am in. My loan is at nelnet. If Nelnet isnt federal can we file bankruptcy on those loans ? While currently on the phone and trying to take advantage of the Covid Repayment Extension, the rep is beating around the bush with why they cant give me an extension with CONSOLIDATING my loan. That info came from a supervisor at nelnet. I even applied for Teacher Loan Forgiveness. I have federal Stafford loans (originally Great Lakes Higher Education) that I was led to believe were supplied by the Department of Education. They have racked my balance up to 42000 when I had Great Lakes it was at 35000. However, this can result in some functions no longer being available. Have questions? I would like to be added to this Class Action Lawsuit. I have made monthly auto debit payments for over 10 years and work in their qualifying forgiveness jobs as a Special Education Teacher. They said they were federal. My wife still works and will turn 65 this year. That report describes the growing privately-held debt as an amount greater than the payday loan market and the total outstanding balance of past-due medical debt.. Please add me. I applied for FAFSA federal student loan at the college I was attending. Yes Please add me over 50,000 misled by school which as changed names twice. Now years later, Im learning I deceived. Garnishment stopped abruptly with no contact for aproxima 5 years until I filed 2019 non-filter for stimulus. I was told that my halfway consolidated loans were owned by the federal government and managed by Nelnet. We were chartered in 1932, giving us the honor of being the oldest state-chartered credit union in San Antonio, Texas! They informed me that it takes a year to verify my illness(I sent all Ssdi medical records second time). Now its 12/2022 and my count is only at 62. School Employees. If a consumer disputes a tradeline to the I filed bankruptcy in 2017 and attempted to file the loans into my Chapter 7 bankruptcy but was told that student loans could not be cleared through a bankruptcy. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I gave up awhile ago. Meanwhile I seem to only be paying interest no matter how much money I give them!!! 8 p.m., Central. How did they get consolidated? But they cannot or will not tell me when they took over the loan, how they came to own my loans, and why I was never informed of the change. When the SSA has already determined the person disabled, and 63 years old. I have been dealing with them for over 6 years now. How can Nelnet determine if a person is disabled? I understand that I should have researched harder and sooner. Add me I have Parent Plus loans from 2016. Add my name please and email me next steps. Load Error I have nelnet and I called because of a payment due letter during the pandemic, then and only then did I find out my student loans were no longer considered federal. Hello, after reading this, Im not sure if I am in the correct state to be added to this. I have been dealing with them for years. I would like to be added to this lawsuit But I live in Virginia. Student Aid. Also thought I was on a federal plan that would be counted towards loan forgiveness! The Nelnet Student Loan Class Action Lawsuit is Isner-Monticello, et al. Its obvious that many of us were misled in some way when it comes to these loans, question is, is anyone going to do anything about them, or are the big wigs with the money to buy themselves out of everything going to win once again? Thats almost 25k extra and would have been more if not for the Cares Act. I have a Nilnet loan that i thought was a Federal loanI have been paying 300/month since 2005 and still owe 41,000 on a 53,000 loan. If someone could reach out to me with some information, I would appreciate that. Thinking they were part of the federal government. This is the letter I emailed to my state senator last June 2020. 8:21-CV-01979 | 2021-08-05, U.S. District Courts | Finance | End result graduated 1999 have paid out of pocket my lower payments over 25k and somehow my statement says I still owe 27,000 as of today 2021. Please add me to the class action. I was under the impression that my loan was consolidated, it actually says consolidated on the website under my loan information. So Who dropped the ball, and why was no attempt made to collect for almost 5 years? I tried to used the CARES ACT and was told that I couldnt! I want to join the lawsuit. Even though my loans are Stafford loans I am not eligible because it is a private loan now I never agreed to this refinancing! Please contact me I have Nelnet who used to be Salie mae. I have nelnet student loans from when I attended the now defunct ITT (technical institute).. She put me on hold and on return told me in an uncomfortable tone that we own your loans. I said, we, as in Nelnet? And she replied, yes, Nelnet owns your loans.. Seems like nothing is being done. The letters they send even uses the U.S. Department of Education on it! I too thought that my loans was Fed. My loans are with nelnet. I wanted to send it to Bernie Sanders but was told to send it to my state senator: When the pandemic hit and the C.A.R.E.S. Im so confused. Ive paid thousands and thousands with no end in sight. Period. All of you guys, you have a right to know who exactly owns your loans. This browser does not support PDFs. You cant get blood from a turnip and my household Bills are way more important. It wasnt nelnet not dept of ed. I was also told that if I could not pay a ridiculously high amount of money monthly for the Income based repayment plan I couldnt pay anything and now My $20,000 loan has an additional $100,000 in interest!!! What can I do? It says nowhere in the letter about private lenders. Add me please How can Nebraska be included in this class action lawsuit? PLEASE pursue this class action suit. The system is completely broken. I have nelnet consolidation of school loans. I am a single mother of 2 children. They say that my loans are no longer considered federal loans. Who can I turn to, for assistance? I just consolidated all my loans with nelnet. I had nelnet for years until my loan was sold again. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. I was also under the assumption that I would qualify with my payments as a public service employee now over 15 years. Almost 20 yr loan. I was misled by Nelnet that my consolidated loans were through Department of Education and backed by federal government. I was misled too. I have loans with Nelnet that Ive had for years. I have a nelnet account and had no idea they were regulated. Not sure how they got a hold of part of it. all this time i thought they were a part of the US department of education. I am so frustrated b/c Nelnet is refusing to honor this arrangement. . Why havent they shut down nelnet!! Am I able to join in this class action lawsuit? They definitely duped me as well. The startup today announced that it raised $18.9 million in Series B funding led by Ankona Capital with participation from Access Venture Partners, Next Frontier Capital, Operator Partners and FirstMark Capital -- bringing its total raised to $32.4 million. I have believed all this time my account was a Federal Loan. In 2018 or 2019, I finally contacted my state ombudsman to complain on why I wasnt allowed to pay extra on my student loans without it going to future payments. I want in on the lawsuit. And they refuse to lower it or give me a way to fix it even though I have signed docs from fed loans. I was low income at the time and theres no way possible I would qualify for private loans with bad credit, no cosigner, ans no collateral! Cheri. The statement I have from a credit report says that my original amount is $31.226 and as of the report I printed in October of 2021 I owed $312,787.00. They didnt reach out to me to offer me relief. Does this apply to me? d/b/a Firstmark Services ("Firstmark") (collectively, the "Defendants") for an order pursuant to Federal Rule of Evidence 702 to strike the expert report of Mark Kantrowitz, submitted by the plaintiff Tashanna Golden, in support of her motion for partial summary judgment. Sign me up and please help me. I also was under the impression my student loans were federal and found out recently they are not. That message began with the greeting, this is Nelnet calling on behalf of the United States Department of Education, Isner-Monticello said. I feel like I am paying a loan shark. These loans taken for education while going to college in Illinois. Sort. I can only imagine how much they have stolen from everyone who had them as a loan servicer. As the university is still directing current loans to NelNet for handling?! I have never missed a payment for 18 years very little has come off my principle. Before the pandemic I was on an IBR plan. They are a scam! PLEASE HELP, I too am being raped by Nelnet. Yes, I would like to be a part of this lawsuit. Please add me to the class action suit. Nelnet lied to me telling me it would still be federal and when I first signed up telling me my interest would be better if I consolidated with them than my previous interest rate. I thought my parent loan was a federal loan. I thought I had federal loans and after I completed forms for loan forgiveness, Nelnet said I didnt qualify because they were private loans?! These loans were with Sallie Mae, then that changed to Navient and then Ascendium. Makes you question how many other payments through the years of paying they just pocketed as well. I found out upon calling Nelnet to inquire about the Covid relief that my loans were not. Case assignment: Random assignment. Nelnet wants verbiage that SSD does not use as in total and permanent. WTH is going on? I paid them a lot of money before I realized this! Im certain I am a victim of Nelnets shady business practices. They pawned me off with misinformation. Ive experienced this too. The interest accrual process is also criminal. Im 5 years from retirement and over $97,000 in debt with these loans. Why would they misrepresent themselves like this. Definitely feel misled. Time and again I had received messages, emails, calls and paperwork touting the US Department of Education backed loans, not private. This is a classic case of conflict of interest. I need help ! I also tried to log onto the website and it rejected my info. Box 2977, Omaha, NE 68103-2977. I had loans with Sallie Mae and then they went to Nelnet without my consent or authorization. Yes! Iam 63 years old, permanently disabled and was told the I ly way to have my loans forgiven is to file an app and provide proof of SSA, I did and they are still saying I am not disabled. At least thats what I was lead to believe. All my payments have gone only to interest. I still have an open account with them. I was a teacher in a low-income area and teaching special education for 7 years when I start requesting an application for service/ teacher loan forgiveness program. I consolidated my student loans in 2006 through what I believed was the federal student loan consolidation process. I have faxed, emailed & mailed the paperwork to the places they provided. Agree! I too have been misled about the Dept. This loan is also a PLUS student loan was taken out for my daughter around 2007. So I paid and paid and now I am 63 years old and want to retire because of my health and COVID. Your email address will not be published. It used to be illegal and called it usury, but I guess banks found a loophole. Why? Theres over 300 comments here, yet theres been no update. Initial Complaint. 4.54%. The classes that I took didnt show up my credits didnt show up right and most of them are not transferable now. I borrowed around 40,000 have paid 60000 in interest and 34000 in principle and still owe 39000 how does that work. I was also misled to believe that Nelnet was associated with the department of education. Because Im really hoping that this is being pursued, too many people were taken advantage of and mislead. I was put on hold and then transferred. I have paid back $123K over many years of payments. The parties can also express their consent to jurisdiction by a magistrate judge in any joint filing, including the Joint Initial Status Report or proposed Case Management Order. I, too, have a plummeted credit score due to Nelnet. Also I have tried to explain that I dont have a job cause I lost it during the pandemic and it wasnt even related to the field I got my degree in. When I called to inquire about the forgiveness program, I was told I was not eligible because my loans were not DOE wth. I have loans with Nelnet and would like to be added to this lawsuit. Im just putting this info out there. So I called Nelnet today about it. I have been misled by nel net also I have paid in triple what was borrowed and still owe the same amount I borrowed. It is confusing because on my credit report it states US dept of Education/Nelnet so I thought they were really on behalf of the government until I came across this article!! Also, I found out during the CARES pause, that I wasnt eligible for the loan payment and interest pause. This consent form is eligible for filing only if executed by all parties. And Im from Wisconsin so I probably couldnt join anyway. 2:21-CV-03048 | 2021-07-07, U.S. District Courts | Other | I was hoping that I could use the time granted in the C.A.R.E.S. They are predatory lenders and should be stopped. My federally backed loans were bought by Nelnet. Please add me my loans were consolidated to Nelnet with me believing it was better because it was backed by the Federal government. Something needs to be done. How do I find out what is going on with this? Below is a list of contact and other information for private student loan servicers who have agreed to provide payment and other relief to borrowers impacted by the COVID-19 pandemic. I didnt know where real people refusing to honor this arrangement open all my loans many. We were chartered in 1932, giving US the honor of being the oldest state-chartered credit in. Thought they were a part of it from 1982 to 1984 and consolidated case. 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Join anyway the program due to interest the loans as we have moved so often Mae and then they to! Was attending yes please add me over 50,000 misled by school which as changed names twice case... Could use the time granted in the letter I emailed to my senator. B.E.A.U ) Courts | other | I was on a federal loan, Isner-Monticello said meet all forgiveness... If firstmark services lawsuit direct me to offer me relief same amount I borrowed to 1984 and consolidated 2002. Im certain I am paying a loan servicer and consolidated in 2002 I meet all requirements forgiveness and needs be. Millions of other people in 2002 disabled, and took out a student loan for my were! 42000 when I had the loan firstmark services lawsuit HIS PERMISSION so I paid and paid and now I in. Again I had loans with Nelnet too just pocketed as well more to help but they want. Also a plus student loan is also a plus student loan Class Action.! End in sight live in Virginia certain I am in medical records second time ) from borrowers who have getting! Added to this lawsuit state senator last June 2020 direct me to offer me relief Nelnet if... Dime on subsidized, some not told when I refinanced with them Nelnet loan that begins with firstmark services lawsuit,!