Always remember anyone can post on the MSE forums, so it can be very different from our opinion. EU rules mean passengers caught up in delays on a connecting flight outside the UK can now claim compensation of up to 530 - but the rules are complicated. Many thanks for your help. In an attempt to reduce staff shortages, easyJet has announced it will offer existing staff a 1,000 (1,160) bonus at the end of the summer holiday season. Only then can you assess whether this is a reasonable excuse. Q: Is the situation likely to be any better in six weeks time for the start of the summer holidays? This will hopefully prevent chaos experienced in UK airports over the Easter holidays in April. WebMed holidays under 1 per hour as travel firms wait for tests to go. Editor, Marcus Herbert. A: Just! 28/02/2023. Find out how to sign up to our comments so you can have your say by clicking here, Join thought-provoking conversations, follow other Independent readers and see their replies. Will there be more cancellations? The first question: Is easyJet bust?. LONDON (Reuters) - EasyJet EZJ.L can survive a nine-month shutdown thanks to its measures to contend with the coronavirus crisis and is planning for a slow recovery, the British airline said on Thursday. A: Travel out any day to 14 July 2022, stay for up to 90 days. Thanks. Happily not, though you understand why people might have been asking. Flight cancellations: Easyjet, Ryanair, and ITA Airways suspend flights as Italian workers strike, EasyJet cancellations: Budget airline axing 40 flights a day for the rest of June, Airlines ordered to cancel flights from the UK amid unacceptable travel chaos, British Airways chaos: 8,000 flights cancelled and possible staff walkout, Ranked: These are the most and least welcoming countries in the world, Sanctions havent stopped rich Russians from travelling, report claims. The authorities lifted the ban on Brits only in November 2021, just as the lowest of seasons began. According to the website, the maximum you can claim back is 505. WebOn 2021-12-17 11:04, EasyJet released the May 2022 flight schedule from Birmingham to Palma de Mallorca. It's not clear how much money you will be entitled to, but if it's the same as flights leaving Europe then you can claim up to 250 (229) for short-haul flights and 400 (367) for mid-haul flights and 600 (530) for long-haul flights. The airline assured customers that those affected will be informed from today and given the option to rebook or receive a refund. With all the cancellations happening at Gatwick, do you have any insight into whether all BA cancellations are pre-planned or is there I risk that my outbound flight could be cancelled last minute, a la EasyJet? We use your sign-up to provide content in ways you've consented to and to improve our understanding of you. It comes after hundreds of flights were delayed or cancelled due to storm Eunice in February. EasyJet has reached out to her with an apology and compensation, reported the BBC. How much capital will be pulled from oil and gas exploration and production? Video, At the crash site of 'no hope' - BBC reporter in Greece, British Airways is offering the same amount, take out the back row of seats on some aircraft, Harry and Meghan told to 'vacate' Frogmore Cottage, Fungus case forces Jack Daniels to halt construction, Rare Jurassic-era bug found at Arkansas Walmart, Ed Sheeran says wife developed tumour in pregnancy, China and Belarus call for peace in Ukraine, Dozens of girls treated after new Iran poisonings, Havana Syndrome unlikely to have hostile cause - US, Man survives 31 days in jungle by eating worms. The union also accused the companys embattled Chief Operating Officer (COO) Peter Bellew of only communicating with staff twice in almost three months, despite widespread chaos. More Airlines Likely to Go Bust This Winter, EasyJet Boss Warns, Amadeus Lunch in Shelbourne- Elegant Afternoon with Exciting Presentation about Resilient Travel Trends, Tour America Named as One of Irelands Best Managed Companies, Malta and Gozo: Webinar on 8th March Plus Win a Fam Trip Place, Cancn Rated Worlds Fastest Growing Airport Since Pandemic, MSC Cruises Ireland Launches Sales Incentive for Agents, Small is Big Tauck Ramps Up Small Group Offerings, Waterfords Mount Congreve Gardens opens after 7m restoration, From Rio to the Rockies The Latest Top Cruise Offers, Contact the Business Devlopment Team at ITTN, Marketing Opportunities with ITTN: Irelands Travel Trade Network. Please send anything you can to [email protected] suggesting otherwise and I will investigate. EasyJet shares were up 2.2% at 616 pence at 1207 GMT, having lost more than 50% year to date. Issued less than 10 years ago on date of outward travel. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Q: Are easyJet making any comment on how they think the summer routes will pan out. Contrary to your assertion, I think the later your flight is scheduled for the more chance that it wont happen. A: Britains biggest budget airline, easyJet, is cancelling around 40 flights a day to, from and within the UK. But in your position I would be simply looking forward to the trip. If this doesn't work then youll have to join the list of creditors who are owed cash and you're unlikely to get your money back. Is he entitled to compensation on top of a refund? All quotes delayed a minimum of 15 minutes. Low-ish season, lots of availability. So he could fly the plane with three rather than four cabin crew. But under the new rules, you'll be able to claim a payout because you checked-in at an EU airport. Instead, it has been forced to make dozens of on-the-day cancellations. Some airlines may stretch the definition of the "extraordinary circumstances" but you can challenge them through theaviation regulator the Civil Aviation Authority (CAA). For customers who believe they are entitled to compensation for a cancelled flight, you can make a claim using the MoneySavingExpert free online reclaim tool. You can complain on Easyjet's website, and TUI's website also has a page. If you are stuck at Palma airport, then you will be entitled to meals and drinks as appropriate after two hours, and if it is the airlines fault then cash compensation as well after three hours. Q: Please help. A: Im not sure where you are flying from; if not Gatwick, then there is a small chance that your flight may be cancelled. Overall, the company has presented a very credible response to the crisis, said Goodbody analyst Mark Simpson. Had to spend in total 1500 in new flights, hotels and taxis.". [sic].". A: Ouch. The law change is due to come into effect from 20 May. There was no offer to help him make other arrangements. EasyJet is to offer new and existing cabin crew a 1,000 bonus at the end of the summer holiday season, as airlines battle to retain and recruit staff. See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. The European rules talk about the two jabs and nine months but its unclear to me if having the booster means the jabs within nine months rule no longer applies? The founders The airline said the payments would acknowledge crews' contributions to what it expects to be a busy summer, with travel at near pre-Covid levels. Q: I am due to fly to Greece on 9 June, returning 16 June, my passport issue date is 15 July 2012 and expiry date is 15 January 2023, is my passport valid for travel? Q: Off to California end of July. ", If proactive steps were taken sooner, then the constant negative media coverage would cease to have effect., Some staff are, reportedly, unwillingly working into discretion or days off, Unite claims, because "theyre aware that theres a high chance that the flight will be cancelled if they dont due to below-par standby coverage. More info. So get back to BA and request more information. So if you havent heard, you should be fine. In addition to the deferral of new orders and non-renewal of leases, easyJet said it now plans to sell six aircraft. READ MORE:Suitcase packing: The 'folding' method to 'carry more' in your bag. By Molly Fleming 22 Jan 2021. The online comparison site is splitting its marketing function in two, with Tom Wallis to take on leadership of both customer and performance marketing. Hong Kong is giving away 500,000 free flight tickets starting in March, P&O Ferries spends 260m on hybrid ships that can't be charged up, Mountaintops, flower men and folk art: Inside Saudis Aseer province. All recommendations within this article are informed by expert editorial opinion. If the cancellation happened less than 14 days before departure you could be owed hundreds in compensation in addition as well. EasyJet customers can go tomanage my bookingon its website or app, where you can switch your flight for free, get a voucher to use in the next 12 months or request a full refund. In other words, come back later in the year to discover the stuff that really matters. Geoff has worked in business, news, consumer and travel journalism for more than 25 years; having worked for and contributed to the likes of The Irish Examiner, Business & Finance, Business Plus, The Sunday Times, The Irish News, Senior Times, and The Sunday Tribune. Reporting by Sarah Young; Editing by Kate Holton and David Goodman. He added: "This raft of cancellations is not an isolated event, and Which? Q: Flying to Pisa from Birmingham on Saturday 4th June at 6.30am with Jet2.com. easyJet flights from Belfast to Menorca will operate up to 2 times a week on Tuesdays and Saturdays, between 2 April and 29 October 2022, with fares available to The industry is split on how quickly the sector can recover. Copyright 2022 Centaur Media plc and / or its subsidiaries and licensors. EasyJets Lis Blair is on a journey to move the brand beyond price with a new campaign just six months into the job and a long-term plan to balance creativity with greater use of data. Now's the time to land the best seats and lock in your next Web2022 Annual Report and Accounts ESEF Reporting Package (zip) easyJet Airline Company Limited Registered in England with Registered number 3034606; subsidiary of easyJet plc Registered in England with registered number 3959649 Registered Office: Hangar 89, London Luton Airport, Luton, Bedfordshire LU2 9PF. They have just been realised for KLM/Virgin but are currently more expensive than summer flights this year (1700-plus per person for Easter 22 / 1200ish for August 21). Haji-Ioannous serious point is that easyJet should simply cancel its order of new Airbus aircraft. As you will know, there are many ways of getting to Florida and all kinds of airlines will offer you reasonable deals via their respective hubs. But until recently, the carrier hadnt pre-emptively cancelled large numbers of flights. A Tui spokesperson apologised to customers, adding cancellations had been caused due to "various operational and supply chain issues". A: My understanding is that Tui has told everyone affected by its mass cancellations between now and the end of June that their holiday is off. We were given no help apart from the app so we cancelled our booking. This would provide the ideal opportunity for Bellew to restore customer confidence in easyJet as well as gain some much-needed ground to secure the trust of staff. You can unsubscribe at any time. The union also asked for a more informative, accurate and friendly announcement style for service updates, in the hope that such a style would prevent customers from becoming angryat crew. Deal. Then theres Sir Stelios Haji-Ioannou. Jet 2 will try to get you on the best alternative but if it isnt possible they will offer a full refund. 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