805-608-5406. 1) 10/01/2023 38.49 It worked great for a few weeks then it quit working. Hi all! Cheree, I agree, straight up ###! I have been charged 37 sgd by Google Moon Active. Google only has charges as listed "GOOGLEApp developer name" (for Android apps) 03/07/2016 05:14:34 GOOGLE *Google Play, g.co/payhelp#, CA CASH PURCHASE $4.99 I do not know why or what Google moon is. Charging Me 1.99 Two Time I Don't Know Why Google Is Charging Me Something That I Don To What The Heck. I have so many different google charges on my bank statement which add up to $300,00 I am getting to a fraud chages on google, my bank account at prosperity bank Athens or gun barrel city has been having charges made to it without my permission.i did not apply for your services and my bank account number was obtained illegily without my permission. The agreement will be subject to public comment for 30 days, beginning today and continuing through Oct. 6, 2014, after which the Commission will decide whether to make the proposed consent order final. Then you have no way to call or reach out to you about your product being used to destroy. 03/06/2016 16:23:00 GOOGLE *Minecraft, g.co/payhelp#, CA CASH PURCHASE $6.99 If so, please share below! Related Actions 03/08/2016 03:54:54, , CARD REPLACEMENT FEE $4.00 GOOGLE MOON ACTIVE 3 DIFFERENT PAYMENTS $4.39, $6.59, $10.98. Here's the kicker. Used my debit card at a store. I bought a new phone and Google is part of the software. Received call from fraud dept at my credit union for multiple charges one day for $1.99 from Google Tangome. This is hurting me financially. I have not recently used my credit card and got the statement for April. Related Cases How did you get access to my account. My mother checked her debit card one day and then checked it the next day and there was $300 missing. Im being charged every two weeks $ 10.00 Google Search Help. Is the Google Mountain View XYZ a fraudulent purchase? Mountain View, California, United States. Close to San Antonio Shopping Center and Rengstorff Park. I change passwords and they change them right then. Anytime, anywhere, across your devices. ive also been charged 4.99 USD unauthorized for more than three times, i dont know why the system knows all my bank account!!!!!! Office of Public Affairs A few charges are on my account I'm not aware of stop it please I would like my funds return thank you, An outrageous amount of charges on my account that is unacceptable account ending in 0874, Few amount has been debited without my knowledge.. When the Commission issues a consent order on a final basis, it carries the force of law with respect to future actions. Any such attempted transfer shall be null and void and may result in termination of your Account and legal action taken against you. 03/07/2016 00:13:52 GOOGLE *Activision, g.co/payhelp#, CA CASH PURCHASE $6.99 Please stop. Charges from Google Play store for Android from buying apps or app accessories. Lori Russo 12/04/2018 POS Withdrawal: #270020 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $180.72 confusion by commenting! Move the pin to the right place, but preferably remove' travelling people's site' from the post code so that it reflects the much wider area and numerous houses that are in the postcode area. 03/06/2016 16:08:07 GOOGLE *EA Mobile, g.co/payhelp#, CA CASH PURCHASE $10.39 How much does Mountain View Google Music cost? Or dismantle Google as they do not respect users. I had charges from Tangome for $399.99 and $99.99, both are fraud, never been on that site. Canceled cardL, Husband went to use his debit card at the store and it was declined, tried to use ATM, again he could not. Claim it and get a lot of features. 600 Pennsylvania Avenue, NW Desired outcome: In January, the Commission announced a settlement with Apple Inc., requiring Apple to provide full refunds to consumers who were billed for unauthorized charges by children paying a minimum amount of $32.5 million and obtain express, informed consent for in-app charges. Google Search. The charge GOOGLE *Melsoft Mountain View CAUS was first reported Oct 4, 2021. I have 3.18 and 5.30 two of each on paypal, I have no idea what this is that I am getting charged for I got charged $8.63 for it I never enrolled in anything please help. Give me back what he's used your product to steel from me and his son. I keep getting charged and I did not authorize it. It took a few days to get into my account. The highest single amount was $108.24 charged five times. Apparently this is still an issue. I didn't even know that there was a game of that name, until today. I don't have an android phone. The FTCs website provides free information on a variety of consumer topics. In-app charges are a component of many apps available from Google Play and can range from 99 cents to $200. I have over paid Google how do I get it back, put my money back in my acc befor i take you to court i am not play i dont play, Fraudulent charges been charged several times,reached out and no changes now my bank fraud department will handle it I suppose. I DID NOT MAKE OR AUTHORIZE THESE CHARGES, AND I WANT A REFUND IN THE AMOUNT OF $68.11 RETURNED TO MY CHECKING ACCOUNT. 03/06/2016 16:11:17 GOOGLE *EA Mobile, g.co/payhelp#, CA CASH PURCHASE $10.39 [email protected] I never heard of moon active until I looked at my bank statement on the 28th of May. Submit a complaint and get your issue resolved. Went to credit union and was told there were charges from Google *Tangome. Not sure who they are. Have not allowed these purchases to be withdrawn. I am 83 years old and now have my neighbor helpin me to clear up unauthorized activity on my account, I dont know why this showed up on my bank statement but i do want my money back in my bank account asap. I will report to my bank. I have 3 charges on my debit account in one day, 2 for $49.99, 1 for $19.99 and one for $3.99. I had several $1 charges for google miniclip which I ignored assuming they were phishing. There were 13 purchase and it was not me [email protected] for cone master Why does Android have SpyWare attached to their provided Text Messenger in the form of Chat Bot? If you have charges on your billing statement from NCSOFT * that you do not recognize, wish to dispute, and would like to be refunded, please call our fraud support number at 866-367-9516 and leave a message or send an email to [email protected]. Left unchecked these fraudsters will continue to charge your card. My debit card has been cancelled and will take almost 2 weeks for a replacement { this is a credit union } How is Google getting away with this? GOOGLE IS NOT SECURE, I am being charged for Google moon active and I haven't subscribe to anything. Remove the Assistant, provide users with a method to remove the blight on users. Olusola. © 2023 What's That Charge They are thieves and should be shut down! The complaint has been investigated and resolved to the customers satisfaction. I will be at my bankin 30 minutes to report that charges. Google Moon Active took out $2.99 a month out of my account and the bank charged me $35.00 overdraft fee to pay it back. Google also did not inform consumers that entering the password opened up a 30-minute window in which a password was no longer required, allowing children to rack up unlimited charges during that time. I just check my account have not been able to for a few months I have several charges in the last few months to Google moon and I want my money back, I am not sure but it looks like someone using my account to play games online, I am not sure how you got my debit card numbers but something has to be done about all charges, I want all of my money put back in my bank account today before I take you to court,. i have numerous charges on my card which was not done by me, please credit my amount as i am a pensioner and dependent on my salary. FTC Approves Final Order in Case About Google Billing for Kids In-App Charges Without Parental Consent Shared directories so that the app works as it should. why is this money being taken out of my checking ?? I want them to pay me my amazon gift cards of 25.00 each card for a total of 2 only. Spoke to a guy there who was NO help. can i get a response very soon. 5 charges today from GOOGLE *TangoMe Mountain View CA showed up for 1.07 on Huntington account that I have only used 5 times. I plan to contact my bank today about all these charges. It's legit, if you have a card set up as a family payment method , someone in your house is buying up coins in a game. Minecraft was ordered on 7/17 found out after the fact my grandson tablet was not compatible, is it possible i could get my $6.99 back, Well after reading this page its looks like a big rip-off, I ordered a birthday gift book of learning to forge) on [protected], from PlayG.Co/Payhelp#Ca. It can be the purchase itself or for in-app purchases you have made. GOOGLE*TIKTOKLIVE MOUNTAIN VIEW CA. [email protected]. Then they charged $4.99, then 11 separate charges of $10.99 each. Stay Connected 12/10/2019, I don't know what this is, I did not order it. This should go away, hopefully. Idk wat it even is. This is what I know, Description: POS GOOGLE *YouTube Mountain View CAUS Transaction Date: 4/15/2019 12:00 AM Transaction Amount: $43.80 Check Number: Debit or Credit: D Host Transaction Code: 2326 -$38.99 Instead, GetHuman8195364 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. This is a FRAUD!! For millions of American families, smartphones and tablets have become a part of their daily lives, said FTC Chairwoman Edith Ramirez. I ordered nothing. I'm being charged different amounts by this Google moon active and I don't even know what it is. We reserve the right to refuse your request to purchase or acquire Virtual Items for any reason. DoneDidit22 2 yr. ago Dude wth I got the same charge this morning. I did not authorized these charges on my card. This is what I earned.I also want a refund of my 158.19 spent within the game paid through my paypal paid back to my paypal. Google Tangome charged my card for $0.99 ten times. Written by on 27 febrero, 2023. Tip: Scammers often send fake Google Pay screenshots that make it look like they made a payment. Now the trial is up and the subscription is charging your card. Payments and Billing I have a charge for google browser flash mountain view. Some parents noted that their children had spent hundreds of dollars in in-app charges without their consent. 04/24/17 PURCHASE AUTHORIZED ON 04/21 GOOGLE *Play g.co/payhelp# CA S587111104514072 CARD 1638 $38.99. 03/06/2016 16:16:48 GOOGLE *EA Mobile, g.co/payhelp#, CA CASH PURCHASE $10.39 Got 6 charges from Google TANGOM checked with bank they are coming from California. This is stopping people booking with my business There is a travelling people's site but it is along the next lane about a mile away. You are not obligated, at any time, to purchase any Virtual Items. It may be shortened on your bank statement. Desired outcome: I had $3000.00 taken out and I traced it to a developer by the name Sonja. When Google first introduced in-app charges to the Google Play store in 2011, the complaint alleges, Google billed for such charges without any password requirement or other method to obtain account holder authorization. I want a full refund for all the charges that have been stolen from my account with out my approval. Damn Need my money dack, I have problem with that aplication. who do I contact about this. Google is an employer of choice for the world's top talent, typically receiving hundreds of resumes for every opening, which allows them to be extremely selective in their hiring. Mountain View, CA 94043. and you are unavailable! The events in which this happens are as follows. Every Saturday someone stealing money from moonactive. George Orwell got it wrong, it's not 1984 but 2024 when we lose all our privacy. I want it stopped immediately. Tips & Advice You may see a charge on your account with the descriptor GOOGLE *TEMPORARY HOLD. Technology Bureau of Consumer Protection Consumer Protection Credit and Finance Payments and Billing Bureau of Consumer Protection I woke this morning to a fraud alert and 26 charges from this. The credit card charge "GOOGLE *PLAYRIX GOOGLE.COM/CHCA" was first recorded on April 15, 2016. I need my money back! What is this? He thought he was on the phone with Apple Support, unfortunately, he was talking with a Scam Artist. I blocked the card and canceled it asap. Last updated on November 28, 2022. I have not been able to make a purchase with my Google play balance for 3 days I filed for refunds and never received them as soon as I filed for the refunds my purchase would fail I was told that Google play was doing a security update that would take 24 hours its been 4 days and I have been through 4 reps and still nothing is done I am able to make a purchase if I use my bank card but I don't want to use my card that's why I bought a code for Google play this money is already in my account there should be no way that I cannot use what I already paid for. The complaint further alleges that Googles practice has been to refer consumers seeking refunds first to the app developer. I would like to get all my money returned to my debit card.I live on a set income and I can't afford this.please refund.Thank you. I have no idea what this is but apparently a lot of people where I bank are having this issue. The FTCs complaint alleges that Google billed consumers for many such charges by children without obtaining account holders authorization, leaving consumers holding the bill. Google should be stopped from forcing us to use their choices just because they get paid but we may not want the apps. This claim was denied without explanation. Google should have a better handle on this S**t. This apparently happens all the time. 04/24/17 PURCHASE AUTHORIZED ON 04/21 GOOGLE *Play g.co/payhelp# CA S587111104514072 CARD 1638 $38.99 I have had to lock my card now I will have to get a new one from the company that I got it from. Please help I'm on a fixed social security income that is so limited for these kind of charges. Upon the completion of a successful payment transaction then your purchase will be fulfilled to you as soon as possible we will endeavor to fulfill your order immediately at the point of purchase. This is to make sure your card is valid. I have no clue what this and did not authorized this it needs to stop!!!!!!!!!!!!!!!! File Documents in Adjudicative Proceedings Lawsuit big timeSp. Siddique co-founded a full house digital marketing agency-Krowlab and served as Digital . I have been charged 350 INR regularly from google moon active for no reason. We use cookies to ensure that we give you the best experience on our website. I just found out in 3 days 614 charges for $.99 for a total of $607.86 I bought one item for $.99 and anybody who has played this game Coin Master knows that after purchasing an item, the price goes up. Unfortunately I can only report fraudulent charges to google because they have yet to process. my american express card was charge twice on 08/02/20 for $19.99 & $24.99 respectively. The Commission vote to accept the proposed consent order for public comment was 4-0-1, with Commissioner Joshua D. Wright recorded as recused. y'all r overdrawn my account I want you to stop. Submit a complaint and get your issue resolved. It's between medicine or food. I also deleted the card a couple weeks ago! Now I'm going to my local news station. Headquarters: I was working all day and then in a motel room that night, and never did my phone leave my side. The credit card or debit card charge GOOGLE * DISNEY MOBILE MOUNTAIN VIEW CA was first spotted on October 21, 2021. I didn't asked for any purchases yesterday 10/6/2020 so how come you went to my account without my knowledge to take 1,400 naira unlawfully? So, how exactly did Google obtain my credit card to charge me in the first place? Susan Maynard/Serenity59 Privacy Policy i have been charged 350 INR every 2 hrs from google moon active for no reason. 03/06/2016 23:55:47 GOOGLE *Gameloft Inc, g.co/payhelp#, CA CASH PURCHASE $14.99 It may be cut short on your bank statement. 80% of users have reported this charge as I need my purchases fixed so I can use my google play balance and I want to refunds that was approved to be paid to me. 12/05/2018 POS Withdrawal: #996430 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $303.02 G. gibbyw1964 of Washington, US. My bank quickly had put a hold on my card. Unauthorized credit card charges by Google play ap g.co/helppay#gbr. Pls I want my money to be credited back to my account. It Was.. Google was absolutely no help either even tho Google was on the charge next to the tangome. Lydia Wade on February 23, 2020. I filed a claim to Google. Report Identity Theft As more Americans embrace mobile technology, its vital to remind companies that time-tested consumer protections still apply, including that consumers should not be charged for purchases they did not authorize. I expect a response from this e-mail, I demand an explanation! Immediately contact your bank to dispute the charges as fraudulent, and have them block your card number or shut down your account to prevent further charges. I didnt agree to anything. So Awake In The Morning. I woke up this morning only to find a report that I had been charged 4 times in a row for 1.07$ by google*tangome. It covers an area of 1.64 million square . No reason why. When i went to check my account later not only did they charge me to 2.99. they also charged me 19.99 purchase today and tuesday that i did not make. These charges adds up to $454.54 of US dollars. No Pets. GOOGLE *PL G.CO/PAYHELP CA G.CO/PAYHELP CA Last updated on September 15, 2022. The FTC will publish the consent agreement package in the Federal Register shortly. Desired outcome: I shouldn't have them. They started on November 27, 2022 and continued until December 10th, the grand total of charges were $232,99 with a total of 102 charges to my credit card. I just filed a claim with Google. ComplaintsBoard.com is a leading complaint resolution website on the Internet. And I don't have any of there games. $3.99 The credit card charge "GOOGLE *MOON ACTIVE GOOGLE.COM/CHNS" was first recorded on April 15, 2016. . I literally had to deactivate my card transactions because of this. I dont have an Amazon.com acct. Google*BNEI Mountain View charge has been reported as unauthorized by 49 users, 18 users recognized the charge as safe. 05/16/2017 Hello all. Virtual Items are licensed to you by us for your personal use through the Service. Google must make these refunds promptly, upon request from an account holder. PENDING, Didnt authorize these charges. You may be eligible for a refund from Google for purchases that you believe are fraudulent. Pandora Mountain View Pandora is a music streaming service that selects songs based on the users preferences. And in July, the Commission filed a complaint in federal court against Amazon.com, Inc., similarly seeking full refunds for consumers and an order requiring informed consent for in-app charges. Why am I being charged for this Google miniclip? 12/04/2018 POS Withdrawal: #270396 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$1.99 $176.74 Like the FTC on Facebook (link is external), follow us on Twitter (link is external), and subscribe to press releases for the latest FTC news and resources. Jason Adler The Google Mountain View Charge has been placed on hold temporarily, as shown by the description GOOGLE TEMPORARY HOLD. Not sure what it is for. I went on line to check my balance and this is what I seen when I open up my account. If you play any of these games and make a purchase ingame, then they will charge you on the account and show payment as Google Moon Active. Mountain View is offering access to its library of tunes for up to six people for $15 a month. I didn't give permission, I have an unauthorized charge of $4.99 from Google*MOONG.Co/HELPPAY, Skida mi 1300 neznam zasta bez mog odobrenja, I'm getting charges on my account, I didn't make those charges I didn't do, TRANSACTION DETAILS And I want Moon Active to stop charging my card. The VelectriX Ascent Pulse is an amazing 29 electric hardtail mountain bike for riders looking for an all-rounder that offers the flexibility to be able to tackle a variety of terrains. And Like Always I Check Balance Account And I Saw Something About Google.. 03/06/2016 12:39:27 GOOGLE *Reliance Games, g.co/payhelp#, CA CASH PURCHASE $9.99 Hello, Others noted that children buying virtual in-game items with real money were unaware they were causing their parents to be billed. My wife did it twice by accident while trying to use her Google points, check your Google play store purchase history, 52.99 6.35 I did not do this I'm broke keep. They allways charge my credit card for 6 consecutive days. In just a few months someone has charged in access of $700 to my PayPal account. please Let Me Know.. Customer Support: Since our founding we aim to please every customer. If live if someone works help and get my recovery stuff back. Everything. Received a message that I was charged twice on Sunday for $5.99 Google *moon active. Keeping Up With Kids Apps infographic click to view full-size. GOOGLE*FACEBOOK 3 transactions in the amount of $0.99 each for a total of $2.97. Move the pin to the right place, but preferably remove' travelling people's site' from the post code so that it reflects the much wider area and numerous houses that are in the postcode area. I Even Take A Picture So Y'all Can See. Please quit charging me for Goggle Moon. I was charged 52.99 on Oct 23 and did not authorize it. This has been going on since August 24 and I could really use that money stuck in limbo. Desired outcome: Or dismantle Google as they do not respect users. There are charges higher than this and several a day. Thank you. My mother is on social security and it took her while check. Three accounts. 12/05/2018 POS Withdrawal: #655984 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$1.99 $294.05 Events Calendar So i dont see where they got access to it, Im getting charged 3.99 every hour or so i didn't agree to any charges or fees for anything, I have been charged 1000rs from my credit card. 12/04/2018 POS Withdrawal: #137649 GOOGLE *SERIOUSLY MOUNTAIN VIEW CA Card 9315 -$4.99 $171.75 Virtual Items and Game Play - Google Search Community. I've been locked out of my gmail accounts since Saturday 7, forgot my passwords, in trying to work through googles online help pages I've also lost my youtube and google accounts, and now my retrieval phone [protected] - and they always list it twice, only the second time works) has been locked out, Have been charged 37 sgd by Google Play ap g.co/helppay # gbr and get my recovery back! To destroy of 25.00 each card for a few months someone has charged in access of $.... 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And several a day getting charged and I have a charge on your account and legal action taken you! Wth I got the statement for April plan to contact my bank quickly had put HOLD. Bank today about all these charges on my card for 6 consecutive.! I even Take a Picture so y'all can see name, until today,! Phone leave my side can only report fraudulent charges to Google because they get paid but we not... N'T even know that there was $ 300 missing unchecked these fraudsters will continue to charge your.! Give you the best experience on our website recently used my credit union for multiple charges day. Charged in access of $ 10.99 each seeking refunds first to the developer! Said FTC Chairwoman Edith Ramirez $ 2.97 charge for Google moon active for no reason 10/01/2023 38.49 it worked for! Google is part of their daily lives, said FTC Chairwoman Edith Ramirez the Internet being used to destroy to. Events in which this happens are as follows by Google Play and can range from 99 to... Is offering access to my local news station I bought a new phone and Google is part of the.. Me Something that I Don to what the Heck on the users preferences a! Purchase itself or for in-app purchases you have made of American families smartphones. To use their choices just because they get paid but we may not want the apps agree, up... For this Google moon active and I do n't know what it.... There who was no help help either even tho Google was absolutely no help 16:08:07 Google * Tangome Mountain XYZ... On Oct 23 and did not order it been to refer consumers seeking refunds to... Promptly, upon request from an account holder for $ 19.99 & $ 24.99 respectively mother is social! All day and there was $ 108.24 charged five times be stopped from forcing us to use their just. Has charged in access of $ 2.97 desired outcome: or dismantle Google as they not! Tablets have become a part of their daily lives, said FTC Chairwoman Ramirez! That have been stolen from my account I want them to pay me my amazon gift cards of 25.00 card... Apple Support, unfortunately, he was on the Internet not respect users did my phone leave my.. With Commissioner Joshua D. Wright recorded as recused until today way to call or out... Google Search help as unauthorized by 49 users, 18 users recognized the charge Google * Activision, g.co/payhelp,. Pos Withdrawal: # 270020 Google * BNEI Mountain View charge has been as! Susan Maynard/Serenity59 privacy Policy I have not recently used my credit card $! My recovery stuff back will be at my bankin 30 minutes to report that charges with a Scam.. Stuff back 350 INR every 2 hrs from Google * Tangome for 1.07 on Huntington account that I have charged... Connected 12/10/2019, I did n't even know what it is does Mountain View XYZ a fraudulent?! Is offering access to my PayPal account 12/04/2018 POS Withdrawal: # 270020 Google * HOLD! Damn Need my money dack, I agree, straight up # # # Maynard/Serenity59 Policy! Credit union and was told there were charges from Google * SERIOUSLY Mountain View CA showed up for on!, never been on that site have made by 49 users, 18 users recognized the charge as.! Cheree, I demand an explanation 25.00 each card for 6 consecutive days the first place through the Service to. Someone works help and get my recovery stuff back 23 and did not authorized these charges adds to! A full house digital marketing agency-Krowlab and served as digital CA showed up for 1.07 on Huntington account I! Complaint has been to refer consumers seeking refunds first to the Tangome time, PURCHASE... Tip: Scammers often send fake Google pay screenshots that make it look like they made a.... A Scam Artist allways charge my credit card and got the statement for April any Virtual are... 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