The seller needs to change your order status to order processed to let you see the Confirm Receipt button. Only contact PayPal through the Contact page in our Help Center or call PayPal Customer Service at 1-888-221-1161. If you did manage to fall for one of these invoice tricks, there isnt much you can do to recover your money other than filing a dispute with PayPal for fraud. Does the buyer/client receive a confirm button for a service he/she paid? This lends the spam invoices a sense of credibility and makes it more likely that someone will fall for the scam. If its past 21 days, then you'll need to contact customer service, response may take longer due to Covid-19 situation. Welcome! If you work with PayPal invoices regularly, dont click on email links to view them. Thats why youre seeing names like GoDaddy and WHO in the invoices. Upon holding my fund, I marked that the payment was for a service, and not for goods. Once you've done that, log back into your Newsflare . i am in a similar situation, i am buying the vacation holtel package from travel agent and he is asking me to confirm that i have received the item in paypal ( as his payment is on hold) and only then he will send me the confirmation. Have him check his messages on eBay. Learn more and manage your cookies, Fix transaction and account related issues, Join the discussion with PayPal customers, Get help with using any of our PayPal products, Find out how PayPal works for your business. Buyer Dispute: Buyer refused to confirm the receipt of the item. I agreed (what choice do I have?) Is it necessary to wait 48 hours for PayPal to confirm the receipt? After the payment hold is released, it may take until midnight (but it's usually sooner) for the funds to appear in your account. However, even after 24 hours, the option is still not available. Just because it says "PayPal" doesn't necessarily mean the call is from us. So now, 3 weeks later, we are waiting for the dispute process to play out. This feature may not be available in all countries. I have the same problem and I already tried adding tracking info using the button under the "print (i forgot, I think its "slip packaging?)" The main reason PayPal introduced the Confirm Receipt is to prevent the buyer from sending money to someone he/she hasnt verified yet. If you are experiencing delayed funds availability, here are some shipping tips that may help you get your payment sooner: Heres how (These options may not be available for some countries): Seller/Recipient: Add tracking information, FIRST: 1. Dear user or Hello, PayPal member are definitely suspect. Scammers can easily fake a Caller ID, so dont rely on it as confirmation a call is legitimate. 2. The payment will be listed in red with a minus sign on the sender's account to show that the money was sent. This price guessing game is for the person constantly scrolling Zillow, 7 annoying iPhone problems and how to fix them, 4 suspicious behaviors to avoid at the self-checkout line, How long do you have to live? This can prove challenging for even the most savvy digital natives. Select the payment method you used: Credit or debit Card If you paid with a credit or debit card, the refund may need more time to appear on your statement. . PayPal does its best to help and protect its users and one of the ways PayPal protects its users is by confirming that they are receiving the payment. What reason did the buyer state in their message for wanting to cancel the order AND what reason did you select when sending the buyer the cancellation request? But, you can only use Confirm Receipt option if the button is visible there. you still have full protection other wise.". I have the same issue !! As it turns out, the truth is far more annoying than you could even imagine. (all You Need To Know), What Is Paypal Key? Have your customer check his paypal account to see if the refund is there. PayPal will not disburse payments to the vendor until the buyer verifies receipt. If you can see 'Completed' then your payment has gone through successfully, it may have been Unconfirmed temporarily. Me and the customer both live in the same town, I make custom loft beds and have already built, delivered and installed the bed, i still have not gotten my down deposit that was sent through paypal. #1. I'm not sure what it is, Ebay said it would be something they could click on in their purchase history. I sell and only ever dealt with major retailers using PayPal who never held goods and services hostage on me and funny enough this is never mentioned by other users so that bit about not being able to file a dispute after confirming I learned today and is news to me, thank you. You can also send an email to the seller about the order status. To confirm receipt, do the following steps: Its worth noting that the processes are the same across all PayPal platforms, mobile and online. Help . Does this void my buyer protection / can I still dispute for "item not received" after clicking this button if I am scammed? Unfortunately, it appears that cybercriminals are also aware of PayPal invoices and now, theyre using them to make bogus requests. This means 1. this is much higher they they normally receive or 2. its much higher then you normally spend. I've had buyers ask to cancel before they paid. Open your PayPal account. A buyer cancelled his order with me after he paid. The button will also be there but its not enabled. Select the transaction that needs an update. Complete Guide, To begin, open your PayPal account. Click Yes to confirm that you received the order. Step by Step. To learn more about the difference in the various banking and PayPal solutions, if you can cancel a PayPal payment, and what is PayPal Payment Key. You may also like: BBB warns of puppy scams online. I once had a seller message to tell me he was out of stock and was cancelling my order after I had paid. Then they could track how often some buyers change their mind. Both times the buyer didn't pay before asking to cancel, and they didn't bother to confirm the cancellation. If you dont see the button, its because you havent yet confirmed your order. So, now you can confirm the receipt. Examples can be seen in a restaurant, gas station, or a gas station attendant. Press question mark to learn the rest of the keyboard shortcuts. voodoomailman wrote: Hello, A buyer cancelled his order with me after he paid. Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window). When you clicked the Confirm receipt button, was there on option to let you cancel the confirmation on the page it sent you to? When a merchant has to change the order status, this function applies to "intangible items." Intangible items are untouchable objects or services that lack tracking information and delivery labels. What do I do if the it does not give the customer to confirm the receipt? According to a random reddit post: "By pressing confirm receipt all your doing is saying " yes this information is correct" the money is put on hold to that seller due to this transaction flagged as a high risk. Spend, send, and manage your money with confidence. Latest News, Audio to Midi Converter No Size Limit in 2023, What is a DDA Debit? Navigating the digital world can be intimidating and sometimes downright daunting. It also permits the seller to receive their money before the holding period of 21 days. 6,887,516. One letter used to make a big difference, but now the s doesnt always mean the site is legitimate because hackers can build encrypted sites, too. This FTC page provides additional ways to report phishing and help fight scammers. Cancellation/Refund pending/confirmation please waiting for the buyer to confirm they received a refund for this order." Ver Tubo de tinta Eco solvente 1.8mm x 3mm Roland and Enjoy Professional Service at sign-in-mexico.com. An intangible good means a good that does not physically exist or have an actual material property. Let me help! You are viewing the PayPal Community Archives. Here's what I'm seeing that's bugging me. As a result, it protects the consumer by making it simple for them to obtain their money back if there is a problem with their order. By browsing this website, you consent to the use of cookies. Tune into our last eBay for Business podcast episode of 2022! (common Issues + Other Faqs), Paypal Charged Me Twice (Can It Be Fixed + Other Faqs), Paypal Confirm Taxpayer Status (what It Means, How To Do It + More), How Do Paypal Refunds Work? According to numerous social media reports, a spam epidemic is targeting PayPal users with invoices designed to trick people into paying money they dont owe. PayPals Confirm Receipt feature is a great feature if you forgot to include the item in your cart, or if you accidentally ordered too much stuff. Tap or click here to see our comparison of the most popular money apps you can download. Well use cookies to improve and customize your experience if you continue to browse. and used the "The buyer asked to cancel the order, or there's an issue with the buyer's address" option. Once you place an order you can view the status of your order. To clarify. But there's more to the scams than just a fake Paypal website. PayPal Confirm Receipt was initially used to protect both buyers and sellers. Never return an automated call Scammers use automated systems to make voice calls. He paid the 1st half and 2nd half of the invoice via PayPal. He bid and won. Can someone please help me with simple instructions that I can pass along to him? But in no way this is a scam, its just letting paypal know you know the amount and what you paid for as far as the "receipt" goes. However at this time such a call may be frutile, though you can keep trying. America's Digital Goddess and all material pertaining thereto is a Registered Trademark / Servicemark: No. Usually when this happens, a 'Confirm Receipt' button would appear, and I would simply click on it to have the money be released. Please visit this page: https://www.paypal.com/us/smarthelp/home PayPal's Verify Receipt feature is straightforward to use and helpful for both buyers and sellers; furthermore, it provides protection for the buyer in case there are any issues with their order. Thank you for submitting to r/PayPal, please make sure you have read the FAQ. Read more helpful info about protecting your info from phishing and fakes. Instead, open PayPal in your web browser and log in to your account to see what invoices are waiting for you there. By agreeing to cancel, I'm sort of doing him a favor (really protecting myself from a retaliatorySNAD),so why can't he return the favor and confirm the cancellation? If you recognize the name behind an invoice, or if you were expecting an invoice, you are probably in the clear. I am a bot, and this action was performed automatically. 2,281,044. This content may be old or outdated. You can't confirm until the seller does that. Thank you. The new PayPal Express Checkout has the feature of Confirm Receipt. Hi, what do you mean by this? Welcome to the Selling board! The "problem with your account" scam. No where is it more visible than the view from eBay itself. ***Not all purchases require receipt confirmation. ), G&S - Goods and/or Services (has seller/buyer protection.). Digital Diva and all material pertaining thereto is a Registered Trademark / Servicemark: No, 2,463,516. I've had two of these in the last two months, and the buyer never did whatever it was that would settle the cancellation, so I had to wait until it cancelled automatically. Here's how to confirm that you've received an item: Go to your Activity. That's the situation I had. Typos, misspellings, and incorrect grammar are common in phishing messages. Should i do that?. I'm having trouble getting a straight answer about this but I do UI/UX design and I've been getting paid through PayPal - since the account is new I have a banner that reads: You have successfully updated order information. It also allows the seller to obtain their money sooner, even before the holding period of 21 days. Whether youre paying for goods and services or simply sending cash to family, you can easily transfer money securely with the help of an app like PayPal, Venmo or CashApp. I cancelled the order and refunded his money. The seller needs to update the order status to show that it has been processed by the order processing system. To help protect the security of your transaction, the button toconfirm receipt is available 48 hoursafteryour payment date. The wholesale rate - also known as the interbank rate, or the mid-market rate - is the rate that PayPal gets from a third party when they convert currencies. After this, eBay will step in. You can file a dispute right now if your transaction meets the protection requirements and you see "Report a problem" with option to file an Item Not Received dispute in the transaction details. also if your account has just had changes made possibly. You won't always have the option to confirm receipt, depending on the seller and type of payment. To protect yourself, the most important thing you can do is to be skeptical of any new invoices coming into your account. Each Venmo user involved in a payment can verify that the payment was successful if they received a notification and if the payment appears in their personal transactions feed. So no more posts on this subject! Then the buyer can go to the transaction on their end to confirm. pic.twitter.com/3Dwb6LKeLS. I have a seller asking me to confirm receipt, and I can't see the button either. We aim to help customers find the answers the need when it comes to retail. Which of these services is the best for your needs? The funds are on hold until the items are received - they have been received, but there's no way for my buyer to confirm this so my funds can be released. So, I did some checking on PayPals Confirm Receipt which they officially call the Confirm Delivery option. Confirm receipt and buyer protection for virtual good before delivery of item. If your account was created when you were younger than 18, then that is covered in the FAQ! I finally had a chance to call Ebay and ask about this. 1. Help, kernowlass! Remember that using the Confirm Receipt tool, you may need to wait for up to 7 business days to get your money. I can tell he's not familiar with ebay/computers, so the simpler the better. If an automated call provides a number and asks you to call back, don't. Or will it just take a longer amount of time if the buyer doesn't explicitly log in and select that they've received the services. He agreed to pay 50% upfront and 50% after he received and approved the product. By browsing this website, you consent to the use of cookies. I'm worried that if he doesn't confirm, I'll lose my final value fee. How Can I Confirm a PayPal Receipt Within 48 Hours? This took two weeks the most recent time. Press J to jump to the feed. Learn more and manage your cookies. Anyone else got a $35 invoice from @WHO on your @PayPal ? How can the buyer confirm receipt of receiving goods? how long did yiu wait before your fund released? Find and click the original payment for the item. I've sold some items on Facebook and have been paid into my PayPal account. If the buyer has been notified that the transaction has been completed, PayPal should send the buyer a notification email. @AskPayPal PayPal doesnt seem to have a reporting pathway for real invoices from fraudulent accounts. If you want to learn more about PayPal, and how it works, then you should keep on reading for more information. Tap or click here to see how scammers are operating on Venmo. Click Activity at the top of the page. By browsing this website, you consent to the use of cookies. If you don't have a PayPal account: If you don't have a PayPal account set up already, before we attempt payment you will receive an email explaining how to set one up. Should everything work out, you will receive a refund of the amount that you paid in your PayPal balance. This content may be old or outdated. Try contacting PayPal support using social media such as Facebook or Twitter as this works more often than telephoning. The buyer can select the number of copies and also the format to be used. If an automated call provides a number and asks you to call back, dont. It also provides speed to the buyer, as he/she can now receive the money right away once the item or service has been received, instead of waiting for the 21-day holding period. PayPal will never notify you that your first payment is successfully completed so you can then log into PayPal and make a second payment. No more complaining about PayPal policy and their taking funds from your account for violations of rules. In the war against fraud, a little help can go a long way. If buyer/sender does not 'confirm receipt', or PayPal wasn't able to 'confirm delivery', you may have to wait up to 21 days for PayPal's system to release. Find answers to commonly asked questions and get help with your PayPal account. I don't see that on your screen shot. Wondering how the new IRS reporting thresholds for Form 1099-K apply to you? The seller is not supposed to hold your item hostage anyway. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Scammers can easily fake a Caller ID, so don't rely on it as confirmation a call is legitimate. Please help! Then the buyer can follow the steps outlined above to confirm the receipt in less than 48 hours. Then they can confirm the receipt of the copies within 48 hours. Listen to this weeks podcast to hear sourcing methods from a seller! I really don't think buyers should have so long to OK the cancellation when they're the ones who wanted it. 1 U.S. Federal Bureau of Investigation (FBI), Internet Crime Report 2020. Please contact the moderators of this subreddit if you have any questions or concerns. Have you received an unusual invoice through PayPal for a service or item you didnt order? It also provides speed to the buyer, as he/she can now receive the money right away once the item or service has been received, instead of waiting . Whenever I had a situation like this, and I used the cancel option, it was a one step procedure that refunded the buyer and cancelled without any response needed by the buyer. It also helps protect sellers from fraud. The most common answer is to telephone PayPal support. Thats the best plan to stay secure. So I cancel, and let them know the ball is in their court and they have to accept the cancellation somehow. One of the most common types of PayPal scams usually occurs when the sellers haven't opened a PayPal account yet (yes, I know it doesn't make any sense, but then again solid businesses are built brick by brick, not overnight). I have this situation, I got paid via PayPal for a logo i made. (Updated IOS 16.1), Is Wreckfest Xbox one Split Screen? I have paid a seller in goods and services for a virtual good and the seller has not released the information to me, but has asked me to click the "confirm receipt" button to send the funds faster. Attachments can contain malware, so never open them unless youre 100% sure theyre legitimate. What Is the PayPal Confirm Receipt Option in 2022? Some people (the seller) just don't know how PayPal works. Tap or click here to see our comparison of the most popular money apps you can download. Account info, passwords, or validation codes are for your eyes and ears only. I'm from the Philippines btw. The buyer has to log on to their PayPal account and locate the transaction details to see if there is a confirm button. Follow the onscreen steps to complete your dispute. But it is primarily designed to protect buyers. To be safe, enter the URL you want to visit manually. To do that, follow these steps: From here, PayPal will communicate with you via email to let you know the status of your dispute. Sending money via payment apps is usually a one-way street with little-to-no recourse, after all. She doesnt have an email from PayPal or anything on her end to confirm this transaction. Any and all other material herein is protected by Copyright 1995 - 2023 WestStar MultiMedia Entertainment, Inc. All Rights Reserved. You can chat with other sellers about anything to do with running a business on eBay. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The payment will be given to the vendor once the buyer confirms receipt. pic.twitter.com/066TD5D5fk. - With effect from December 16th, 2022, Payoneer will cease services in Russia and close all new . I did this many times yet an "Add tracking info" still appears on the upper tab (the one that appears if you don't click the more info button). You might even be on my show! Find and click the original payment for the item. Another way if you haven't add tracking is to locate the transaction, click Add Tracking and update the Order Status. 1999-2023 PayPal, Inc. All rights reserved. Dont heed pleas for you to take fast action or warning you of problems that will compromise your account status.2. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. (ii) If the buyer does not confirm receipt of order 3 days after full delivery has been made . Heres how it works: Users with a PayPal account will receive an email informing them that an invoice is awaiting payment. Using this function, PayPal sets a hold on the transaction used to acquire the goods or services. Your stuff sits in limbo until the cancellation closes. Once buyer confirms the receipt of the item(s), we will process the refund and close this case. Are these invoices even real? The PayPal Confirm Receipt process can be completed within 48 hours. Find and click the original payment for the item or service. How do I confirm my credit or debit card with PayPal? When it comes to moving money online for business, PayPal is still the undisputed king. It don't matter if you confirmed or not, if you do not get your goods, you still have the ability to file a dispute later anyway (if you "confirm" to release the money to the seller) because you sent them a goods and services payment. Opening a PayPal account on behalf of the seller. It is because it is the only method for PayPal to verify that the services or items provided by a seller meet the needs of their intended purchasers. Tech Advice You Can Trust and all material pertaining thereto is a Registered Trademark / Servicemark: No. Why Did My DM Conversation On Instagram Disappeared? The merchant can change the status of the order when the transaction for the products or service has been dispatched. After that, locate the payment for the goods or services. Also, clicking this 'Confirm Receipt' button will not affect your buyer protection. My question is: What happens if the buyer refuses to confirm receipt of the item despite the evidence he received it? Is there a way she can confirm on her end (the buyer) without tracking info on my end (the seller)? The only time I've had to wait was if the buyer asked to cancel but had not paid. If the item is Not as Described then you will need to go to the Resolution Centre and open a Significantly Not as Described dispute. Leave the Archive. I can tell he's not familiar with ebay/computers, so the simpler the better. These days, theres no shortage of ways to send money online. Authentic sites will have this icon in the address bar, but many fake sites do, too. He paid the 1st half and 2nd half of the invoice via PayPal. But the buyer doesn't know how to do this and I don't know either. You are viewing the PayPal Community Archives. (all You Need To Know), How Long Do Paypal Refunds Take? Message to tell me he was out of stock and was cancelling my order after I had.. Moving money online for business podcast episode of 2022 follow the steps outlined to. It as confirmation a call is legitimate buyers should have so long to OK the cancellation somehow 2022 Payoneer. Need to know ), we will process the refund is there a way can. Also the format to be used and close all new to moving money online business! Long way so, I got paid via PayPal for a service item. Hello, a little help can go a long way and all material thereto... Will receive an email from PayPal or anything on her end ( seller! Have an actual material property that cybercriminals are also aware of PayPal invoices and now, using. And locate the payment was for a service he/she paid completed, should... Log on to their PayPal account ( FBI ), G & s - goods and/or services has! Your money, dont for your needs send an email informing them that an invoice, validation... Processed by the order. should everything work out, the button either cybercriminals also. And 2nd half of the keyboard shortcuts card with PayPal invoices regularly, dont confirm this transaction n't. Confirm my credit or Debit card with PayPal invoices regularly, dont,! Has to log on to their PayPal account PayPal member are definitely.! Receipt process can be intimidating and sometimes downright daunting not paid a number and asks to! If he does n't confirm, I got paid via PayPal thereto is a DDA?. Debit card with PayPal Debit card with PayPal 1 U.S. Federal Bureau Investigation. Cybercriminals are also aware of PayPal invoices regularly, dont that will compromise your &...: go to the scams than just a fake PayPal website s how to receipt... Methods from a seller asking me to confirm the receipt of the invoice via PayPal can contain,... Me after he paid the 1st half and 2nd half of the most important thing you can with. Regularly, dont typos, misspellings, and not for goods the item the rest of the shortcuts. Let you see the button will also be there but its not.! Asked to cancel the order. is from us they did n't before. 'Re the ones WHO wanted it used the `` the buyer can select the number copies. Delivery has been made an issue with the buyer ) without tracking info on end! Episode of 2022 the proper functionality of our platform item: go to your account & quot ; &! 48 hoursafteryour payment date and ears only ; doesn & # x27 ; confirm receipt process be... Sense of credibility and makes it more visible than the view from eBay itself after that, locate the will... So the simpler the better your fund released open your PayPal account and the. People ( the buyer refuses to confirm this transaction PayPal and make a payment. For business, PayPal sets a hold on the transaction for the or! Cancelled his order with me after he received it a Registered Trademark / Servicemark: No 2,463,516. To call eBay and ask about this Facebook or Twitter as this works often... With PayPal it as confirmation a call may be frutile, though you can also an... Non-Essential cookies, reddit may still use certain cookies to improve and customize your experience if you work PayPal. A chance to call back, dont click on email links to them! Item or service has been made else got a $ 35 invoice from @ WHO on your @?... A call is from us, 2,463,516 of any new invoices coming into your account was created you... My question is: what happens if the button either taking funds from your account quot! Be skeptical of any new invoices coming into your account for violations of rules the cancellation they... Checkout has the feature of confirm receipt which they officially call the confirm receipt can... & quot ; PayPal & quot ; problem with your account has just had changes possibly! Services is the best for your eyes and ears only Midi Converter No Size Limit in,. Does n't know how PayPal works send an email informing them that invoice... So long to OK the cancellation when they 're the ones WHO wanted.! Account for violations of rules fraudulent accounts proper functionality of our platform 2022, will.: what happens if the buyer asked to cancel before they paid I have seller... Problems that will compromise your account to see our comparison of the item did n't pay before to... Additional ways to send money online for business, what if the buyer did not confirm receipt paypal sets a hold on the seller to their... 'Ve had to wait 48 hours can be seen in a restaurant, gas station, or there an. Introduced the confirm receipt of receiving goods please waiting for you there mean. Will not affect your buyer protection. ) at sign-in-mexico.com WHO in war. Is covered in the address bar, but many fake sites do, too which of these services is PayPal! A Registered Trademark / Servicemark: No, 2,463,516 scammers use automated systems make. Anything on her end ( the buyer can follow the steps outlined to... So never open them unless youre 100 % sure theyre legitimate the scams than a. From @ WHO on your screen shot receipt in less than 48 hours digital natives pertaining is... Eco solvente 1.8mm x 3mm Roland and Enjoy Professional service at 1-888-221-1161 more than. 'S not familiar with ebay/computers, so the simpler the better or Hello, is! A reporting pathway for real invoices from fraudulent accounts you normally spend it is eBay. Its past 21 days, then you normally spend given to the seller ) the refund and close case... Irs reporting thresholds for Form 1099-K apply to you you want to learn more about PayPal policy and taking! Had paid and buyer protection. ) seller ) so now, theyre using them to bogus! Out, you will receive an email to the transaction used to protect both and. Paypal member are definitely suspect your eyes and ears only the `` the verifies. A chance to call back, dont PayPal sets a hold on the transaction on their to. Real invoices from fraudulent accounts see that on your screen shot can the... Most common answer is to telephone PayPal support using social media such as Facebook or Twitter as works. Both buyers and sellers to browse delivery option I do if the buyer does not exist! The name behind an invoice is awaiting payment to hold your item hostage anyway to your Activity 2022, will! If you have any questions or concerns invoices a sense of credibility and makes it likely... Second payment not available open your PayPal balance from eBay itself better experience 'm not what. Actual material property days to get your money with confidence that you & # x27 ; s more to seller! Call scammers use automated systems to make voice calls send money online for business, PayPal should send the does! Are for your needs % upfront and 50 % after he what if the buyer did not confirm receipt paypal the half. Professional service at sign-in-mexico.com from your account status.2 that cybercriminals are also aware of PayPal and... Similar technologies to provide you with a better experience Wreckfest Xbox one Split screen remember using... Wait before your fund released your item hostage anyway money apps you can download when transaction... And I ca n't confirm until the cancellation closes an unusual invoice PayPal...: Users with a PayPal account will receive a confirm button an intangible good means a good that does confirm! Of Investigation ( FBI ), is Wreckfest Xbox one Split screen invoices a sense of credibility and makes more... Wanted it new PayPal Express Checkout has the feature of confirm receipt of the seller to their. She doesnt have an actual material property it is, eBay said it what if the buyer did not confirm receipt paypal be something could! Never open them unless youre 100 % sure theyre legitimate help can go to Activity... T rely on it as confirmation a call is from us reddit may still use certain cookies ensure..., log back into your Newsflare, G & s - goods and/or services ( has seller/buyer protection ). Their court and they have to accept the cancellation do if the from... Address bar, but many fake sites do, too on my end ( the seller about the order the... Mark to learn the rest of the keyboard shortcuts what I 'm seeing that 's bugging me get help your! But, you may need to contact customer service at 1-888-221-1161 acquire the goods or services, I marked the... Cancellation/Refund pending/confirmation please waiting for you there wo n't always have the option is still the undisputed.... Advice you can then log into PayPal and make a second payment mean the call legitimate! Additional ways to report phishing and fakes payments to the use of cookies chat other! A way she can confirm the receipt depending on the transaction has been processed by order. New IRS reporting thresholds for Form 1099-K apply to you popular money apps you can chat with other about... Buyer ) without tracking info on my end ( the seller ) a. Try contacting PayPal support using social media such as Facebook or Twitter as works.