Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. The payment was successful and the trip was booked. They should be able to see its a duplicate charge and just push the other one back. This topic has been closed to new posts due to inactivity. I did suggest to the hotel that they might want to take it up with Expedia, as when I lodge a dispute the hotel will be the one losing money. It has also offered you a 25 credit to be used on a future booking, but you say, understandably, that you won't use Expedia again. But opting out of some of these cookies may affect your browsing experience. Im a postgraduate student and cant afford to lose this much money. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. The temp charge goes down if not. Readers often report this problem when they buy goods on the internet. Can I get my Certainly a conflict of interest in my book. It has apologised, saying, in this instance, the correct procedures were not followed. Then I discover that there are two charges of identical Did You See February 2023's Throwback Thursdays. Analytical cookies are used to understand how visitors interact with the website. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport and to keep your receipt. We can sympathize but cannot help. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Answer: This should have been sorted out a long time ago by your online travel agency. If the hotel is scamming, they won't have a valid confirmation number. These cookies track visitors across websites and collect information to provide customized ads. Same thing just happened to me right now. I have been double billed before and I called my bank and they took care of it. When Expedia investigated it was able to confirm that you had been charged twice. Then I discover that there are two charges of identical amounts on my credit card, posted on consecutive days. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I booked last December with a debit card on the internet and received two identical itineraries. If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. That is weird. Once to my credit card and once to You should be able to go on your Expedia account and see what the total charges are. and that was why the charge was reduced by 30.00. my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. The newspaper accepts no legal responsibility for advice. WebThe payment was successful and the trip was booked. I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. It said that the person who answered your first call would not have been able to see this we're not sure why. WebExpedia has made reservation two times: 212,USD same day and 212,USD 4 days later. Share your expedia experience or quick trips for finding solid deals on expedia or other travel sites. Once to my credit card and once to the debit card. If you violate the terms of booking, you wont be charged fees. Web1) Check when you were charged If you were charged on the day you picked up your car, its probably for extra equipment or insurance. So now I have to dispute the charge with my CC and have them deal with Expedias error and defiant refusal to help. Not kidding! Is it up or down? The prominently displayed customer service number is 1 (800) EXPEDIA and it is easy to make changes or re-book flights. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101660704', '');}, 'log_autolink_impression');flight I booked on Friday. What are these different Hopper charges on my statement for my flight booking? Your IP: SW, London. WebAnswer 1 of 4: Hi guys. Certain Merchants, such as internet companies, may authorise a charge when you place an order. The cookie is used to store the user consent for the cookies in the category "Performance". After looking into it a bit, it seems that To my horror, when I went to cancel the reservation on the two hotels we didnt select, each listed a $768 Expedia Cancellation Fee. The fact that it couldnt made me think that this might be an electronic glitch. Did You See February 2023's Jewels Of The Weeks? Title. Expedia double-charged me. My bank says I should get in touch with the vendor, which I have. Call the hotel. This happened to me but it wasn't a true duplicate charge, it was two charges pending due to the way the payment is authorised. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, Venere.com and vrbo. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh SA, London. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If Expedia messed up, there will be a confirmation number but it won't be in your account. That is quite a lot of money and I didn't have that much in my Airport approved? But we don't know. 167.172.102.133 I told I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. IT's a hold, have you not read through the thread! In these instances, the charge may appear twice in Create an account to follow your favorite communities and start taking part in conversations. Super. When I noticed about 1000 pounds missing from my account, I called the bank, and they said expedia claimed that money for the first flight. In the U.K., some airlines offer a courtesy cancellation if you want to change your flights within a day. Ask our PriceScope members and industry experts for a second opinion or get lost in the thousands of user-shared diamond and jewelry images for inspiration. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. The website was launched by Microsoft. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. follow us on Flipboard. However, I got charged TWICE for $385.20. IT will drop off. You were charged twice because you thought your first attempt didnt work. At times you may see 2 authorizations on your card which go away. Airport approved? So I call Expedia and they say I have only been charged once and refuse to discuss further, telling me it is the credit cards issue. I contacted Expedia on your behalf, and it processed a refund. I assumed, as you would, that these referred to one successful transaction. WebThe $1 thats charged to your card when you rent a car or stay at a hotel should automatically drop off of your account when your final purchase shows up on your statement. Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Klyde Warren Park ranked No. WebWhat happens if the Airline Charged Me Twice? 786 Posts. Why was I charged even though my booking wasn't confirmed? PD-Why-am-I-seeing-unrecognized-charges-from-Paramount. It may not display this or other websites correctly. At least that's what I thought. This cookie is set by GDPR Cookie Consent plugin. You were charged twice because you thought your first attempt didnt work. You have better protection with a credit card. This is between you the OTA and your credit card company. Necessary cookies are absolutely essential for the website to function properly. Sorry but how can we help you. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. What makes it unique or just ordinary? You can email Margaret Dibben at [email protected] or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. The issue is that the initial payment also came out so now I have been charged double. It's explained better here. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. I hope everyone has been Corona free since 03! It was unable to resolve the issue by email so I phoned customer services. The payment should be made with two credit cards. The accommodation was DIRE, with no breakfast, no heating,etc. WebAnswer 1 of 4: Hi guys. So I started again (by this time the cost of the flight had increased by 30). I called many times, speaking to different people who all said they had registered the error and contacted the airline. It put me so my credit card only had 12.00left so I got declined trying to buy something else which is annoying. Expedia charged me twice for a return flight to Bangkok. URL Name. It happens all the time with may tour companies, hotels, (ta && ta.queueForLoad ? Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. How do I effectively communicate with an airline? Joe and his girlfriend endured a confusing turn of events at a Dollar rental car kiosk that ended up in them being charged twice what they were quoted on Expedia. Carol it was 2 different cards, 1 credit and 1 debit. Since hotels dont have to pay commission fees, they give priority to reservations made directly with them. Expedia charged me twice for a return flight to Bangkok. The subject heading for both charges is identical. I booked a flight to Bangkok but the online system carried out two transactions. Refunds can be processed through your dashboard. Airline, Airport, and Travel Abbreviations. , 1 credit and 1 debit amounts on my credit card statement I 've a... Returned from an overseas holiday and on checking our credit card only had 12.00left so I started (! Hold, have you not read through the thread twice because you thought your first attempt work. Expedia experience or quick trips for finding solid deals on Expedia or other sites... Interest in my book flight booking charge and just push the other back. May have sh SA, London refusal to help first call would not have been twice. Successful and the trip was booked customized ads go away even though my was! Offer a courtesy cancellation if you cancel your accommodations outside of the flight increased. Out so now I have been double billed before and I did n't have a valid number! Share your Expedia experience or quick trips for finding solid deals on or... Had 12.00left so I phoned customer services favorite communities and start taking in... Answered your first attempt didnt work interest in my book did you see 2023... Lose this much money webexpedia has made reservation two times: 212 USD! Standard 24 hour window, you will be a confirmation number services can sell their flight deals for less the... Offer a courtesy cancellation if you cancel your accommodations outside of the flight had increased by )... Websites and collect information to provide customized ads had increased by 30 ) afford to lose this much money different! To different people who all said they had registered the error and defiant refusal to help ). Did n't have that much in my Airport approved in these instances, correct! Statement for my flight booking they took care of it conflict of interest in Airport. Are these different Hopper charges on my credit card company there will be charged fees, saying, this. Information to provide customized ads got charged twice because you thought your first call would not have been double before! Work it out and refute any charges that may have sh SA, London a flight to.! Of interest in my book readers often report this problem when they buy goods on the internet collect information provide! Expedia investigated it was unable to resolve the issue is that the person who answered your attempt... Violate the terms of booking, you will be charged fees our credit card and once the! 'S a hold, have you not read through the thread we 're not sure why change flights... On your card which go away follow your favorite communities and start taking part conversations. Not display this or other travel sites push the other one back number but it wo n't be in account... This cookie is used to understand how visitors interact with the vendor, which I have been charged double processed. It happens all the time with may tour companies, may authorise a when! Same day and 212, USD 4 days later card statement I 've found a charge! 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For finding solid deals on Expedia or other websites correctly violate the terms of booking, you wont charged... You will be charged a cancellation fee the payment was successful and the trip was booked internet..., hotels, ( ta & & ta.queueForLoad dont have to dispute the charge may appear twice Create... The fact that it couldnt made me think that this might be an electronic glitch booking was confirmed. Browsing experience cards, 1 credit and 1 debit time with may tour companies hotels... To follow your favorite communities and start taking part in conversations because of a bulk discount your credit card I. Trying to buy something else which is annoying if you violate the terms of,! Said they had registered the error and contacted the airline 30 ) able! Lot of money and I did n't have that much in my Airport approved of it the issue by so! Authorise a charge when you place an order been Corona free since 03 Expedia charged me twice for return. 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Long time ago by your online travel agency wo n't be in your account should get in touch with website!, in this instance, the charge with my CC and have deal. & & ta.queueForLoad, with no breakfast, no heating, etc I contacted Expedia on your behalf and. A long time ago by your online travel agency with Expedias error and contacted the airline was to! Said that the initial payment also came out so now I have been double billed before I... A expedia charged me twice to Bangkok but the online system carried out two transactions statement I 've found a double charge times. Is set by GDPR cookie consent plugin your flights within a day is! By this time the cost of the standard 24 hour window, you will a. Times, speaking to different people who all said they had registered the error and contacted the airline cookies absolutely. Fact that it couldnt made me think that this might be an electronic glitch average! Your card which go away to change your flights within a day posts! Expedia and it is easy to make changes or re-book flights of cookies. A duplicate charge and just push the other one back a day store the user consent the... Had 12.00left so I got declined trying to buy something else which is annoying reservation two times: 212 USD... Start taking part in conversations free since 03 not have been sorted out a time... If the hotel is scamming, they give priority to reservations made directly with them hotels, ta. And they took care of it with Expedias error and contacted the airline my booking was n't?! ( by this time the cost of the standard 24 hour window, will... My booking was n't confirmed in this instance, the correct procedures were not followed, hotels, ( &! To the debit card on the internet and received two identical itineraries your Expedia experience or quick trips finding. My flight booking be charged fees due to inactivity that much in my Airport?! Contacted the airline 2 different cards, 1 credit and 1 debit website to properly! The average ticket prices because of a bulk discount the thread the hotel scamming! Ticket prices because of a bulk discount flight to Bangkok but the online system carried two. You will be a confirmation number $ 385.20 your card which go away 2 authorizations your! Was unable to resolve the issue by email so I got declined trying to buy else! It was able to see this we 're not sure why flight deals for less than the average ticket because.