The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. So far, it is a vast improvement. You can open it 4 different ways - fingerprint, smartphone, PIN code and key. Follow the instructions in sequential order! 4 . Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. Remove. ; Smartphone App Control From Anywhere: Lock or unlock, share Ekey, check door status and log record.Connectivity Protocol:bluetooth,wi-fi.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit.Note: Measure your door's backset, cross bore and thickness to ensure you find the right fit. Overall, I am happy with the product and will be purchasing more for some doors at work. So, consider your options and try switching brands. Any automation questions/discussions are welcome! Search U-tec in App Store (iOS) and Google Play (Android). The lock alone garnered at least 3 stars from me. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. 5 best fingerprint locks. Four of . The only real problem is that the U-Tec IFTTT applets are not great. It comes with Bluetooth and WiFi, so if you dont have internet access, you can always use the Bluetooth connection instead. UltraLoq U-Bolt Pro - Fingerprint Door Lock. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). Only works ~20% of the time at best. True keyless entry via Fingerprint ID, code, or smartphone bluetooth proximity sensor. DON'T WANT TO USE THE APP? Make sure you have no apparent wounds on your finger before attempting setup again! Power issues are the next thing that you need to consider with these locks. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. Eufy Smart Lock Touch: Best with data protection. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. Restart the lock by using a paperclip and poking the hole located between the two rounded terminals on the bottom front of the lock. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! Up to 35 times stronger and 7 times longer in service life than standard deadbolts. If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). Lever. If the keypad still isnt working, move on to step two. Every single thing I tried to do during the setup failed on the first few attempts. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . Use an external battery to activate your lock even when the batteries are dead. Step 2. To ensure the best service, please register your account at www.u-tec.com/register.html. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. hole, 18 months electronic warranty and lifetime mechanical warranty. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . hours. I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Ive been using my lock for a while now and I love it. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. Auto lock stopped working, fingerprint and key codes dont work any more. . *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. Just follow their instructions step by step, and youll be all set. Some people have reported issues with getting the fingerprint to work with their Ultraloq device. Now, keypad stopped working. Ultraloq U-Bolt Pro is not working correctly. Is there dust or dirt on the scanner? Ive also have just started seeing the same issue. Low battery notication via smartphone app. True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. A problem with your internet connection can cause this, but it is more likely that the unlock code has been entered incorrectly. Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. Open the App, register U-tec account and log in the account.Step 3 Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. I kept getting 'Admin login timeout' notices in the app. translation missing: en.general.remove Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! Troubleshooting is a common problem of Ultraloq UL3 U-Bolt Pro. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . The new WiFi version will have a shorter life, but I dont know if it is significant yet or not. Are there any cuts or scrapes on your skin? Several options to unlock, but not all work great. Only one Admin Code is available. 1. I bought mine last year Jan so yeah out of warranty as well. It could be that your finger is wet or youre not covering the sensor properly. However, troubleshooting will become pretty easy once the problem has been identified. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) Our support team will follow up with you via the ticket number 95710. Limited by weekday and hour. Setup was pretty painless, Bluetooth app works well enough. If none of these steps work for you, contact our customer service team so they can help further! The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. Mine is also doing the same thing. Ultraloq U-Bolt lock is the best-selling product of Ultraloq because it is: This is the first model of Ultraloq U-bolt pro. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. The latest log will replace the oldest one once log is full. Can be used recurringly within set weekdays and The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. If you have trouble enrolling one finger, try another. Step 2. If this is the case, replace it with new AA alkaline batteries and try again. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Delivery man, contractors or service people. If this does not work, try restarting both devices (your phone and the lock) before trying again. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). Free shipping for many products! The simple installation takes minutes and only four screws. Sensors, switches, cameras, locks, etc. Please read all the instructions before contacting customer support. Adjust the lock orientation via U-tec App. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. our 3-4 yr old lock (latch only ,not deadbolt) reached a point where it wouldnt unlatch unless you pull up on the handle ( not push down) tried new batteries, no effect. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 There will be low battery alert on the lock and App when battery is low. Here is a list of some common issues and how you can fix them. Air; Compare all smart locks Accessories. If another person was trying out the lock first (like at an office party), their fingerprints might still be stored inside even after resetting back to factory defaults this would cause them not to be recognized as valid users again later when trying out yours afterward! Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. - Keypad is very reliable They have issues they dont admit to and cant permanently fix them. Combo; Cloud Platform. Start by limiting the errors to the channel band. Detail Guide. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. I've changed the batteries, updated the lock & tried everything. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Gatoff September 11, 2022, 6:29pm 10. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. With 6 active people living at home, it is super convenient. How can I unlock U-Bolt Pro if battery runs out? Step 3. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. Please contact customer support before returning the product to the store. (Ultra loq U Bolt not Pro). But for me, those are two of the major features I was looking for. Furthermore, clean your finger if it is not working and try again. Did someone else try using their fingers before yours? 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. Some complaints also underscore hardware-related issues where the keypad was compromised. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. It'll also automatically lock behind you when the door is closed. U-Bolt Pro supports maximum 1000 logs. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. Mine never did work and now my passcode quit working as well. It supports fingerprint and Bluetooth. - Bluetooth is very unreliable. Remote management & monitoring of your front door from anywhere via your smartphone. Anyone else have experience integrating U-Tec locks into their home automation set ups? Here's what you need to know about fingerprint door locks, including how they work, and the best fingerprint locks to buy online. - Bluetooth is very unreliable. By using u-tec.com, you accept our use of cookies. Enable Auto Lock feature and the lock will relock automatically. Check the battery. They dont want work in this trouble, the easy way is people buy other bad service. I have Yale zigbee locks (dead-bolt and lever-lock) that are controlled via zigbee2mqtt. The only thing you can do to extend the battery life is to install the lock in a shaded region. In some cases, it might stop operating altogether. This is caused primarily due to errors in the installation process by the customer. If you are having trouble unlocking or locking the lock using the App and keypad, you can troubleshoot the Ultraloq UL3 keypad lock by following these steps: You can try to contact the Ultraloq support team to solve your Ultraloq U-Bolt Pro problems: If you still have problems and can not solve them, trying to reset your Ultraloq U-Bolt Pro lock is a better way. The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. Ideally, you should get the new unit within a few days if the claim is genuine. Especially since I can register fingerprint scans using the app and fingerprint reader. Step 1 When trying to close the door the mechanism that makes the door close get stuck inside . Hands Full? The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Just installed a brand new U-Bolt-Pro-WiFi smart lock. Need Help? Some customers also like to call local contractors to help with the general maintenance of their machines. Also, check for any debris lodged in your locks bolt hole. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. Wont open when you push down, only when you pull up. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. So, make sure to inform the dealer about any issues related to the hardware. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! You can check using other users' fingers to verify the fingerprint function. Knows who has the access to your lock and how. So, you need to make sure that the input from the keypad is going across without any errors. Fix the alignment of the lock. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. - Fast and hassle-free replacement Service. So no way to delete a previously registered lock. The differences are purely cosmetic, so the lock can be matched to your decor. Smonet smart lock: Best for commercial and multifamily buildings. . App is almost useless. Pair the lock in the App and start to use it. No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. Happy Presidents' Day Up to $80 OFF. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . A few quick fixes you can follow first, make sure that the model number is correct and there are no typos. How It Works; Help. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. This is the most common model of Ultraloq U bolt, which can be used to mount an intelligent device in both horizontal and vertical fashion. Make sure the lock is in Factory Default Mode. Removed batteries and plugged in micro usb connected to portable battery. I use the auto-lock function and it works as advertised. Please go to programming guide for Standalone Mode. If you want a secure, reliable, convenient, and intelligent door lock for your home door, look no further than the Ultraloq U-Bolt Pro. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. I am waiting to see what the battery life is like, the old version was good - lasted about a year. Please reset the lock to Factory Default Mode to delete Admin and all Users. The simple installation takes minutes and only four screws. I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Enable Others, like the housekeeper, have their own keycodes. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. Try cleaning off the scanner with a soft cloth or spray, then try again. Then start the mobile app again and try connecting it with the Ultraloq device. Check that your phone has a signal and that you have enough battery power. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. Make sure that the screws are not too tight. Standalone Mode is NOT available after the lock is registered in App! You can grant visitors temporary codes or Ekeys for scheduled access. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? Metal construction makes it built to last. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. If so, clean off with a soft cloth or brush gently (for battery-operated locks). Check the depth of the frames hole. We partner with OnTech, who are independent of U-tec. This section will cover the most common problems and how to troubleshoot them. You can also look at the BT advertisement packets, as they give the lock state as well (locked/unlocked). It has an additional remote access feature, which allows you to control your locks from anywhere in the world using a web browser or an iOS app that connects via WiFi or cellular data network (GSM/CDMA). Ultraloq Tech support said its an electronic issue and warranty is expired. Moreover, you will be able to avoid minor programming errors. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. U-Bolt Pro Z-Wave has Z-Wave Plus to work with Z-Wave hubs like SmartThings, Habitat etc. Please visit www.u-tec.com/supportEmail: [email protected], AA Alkaline Batteries Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . U-tec | Ultraloq: The Ultimate Smart Lock, Locks U-Tec Ultraloq U-Bolt Pro Installation And User Manual, Locks U-Tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL3 Series Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-tec Ultraloq UL3 Installation Instructions Manual, Locks U-Tec Ultraloq UL1 Installation & User Manual, 1 beep with green light, then flashing green light, 2 beeps with green light, then steady blue light, 1 beep with green light, then steady blue light. Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button Assign a one time access for a single entry into your home. 1 put of 10 times is it successful. Reset Button www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. $169.00. The Schlage locks app connectivity is LIGHT YEARS better. You should also think about investing in a better router if you keep running into network-related errors. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. Within the first year of buying this the fingerprint part of the lock stopped working. If the keypad is damaged or some buttons are unresponsive, the only reasonable thing to do is to forward a warranty claim. Check if there is an error code on the LCD screen of your device by pressing and holding down button 3 for 5 seconds. The U-tec App enables you to unlock your door with your Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints My fingerprint scans, the lock turns green but the deadbolt doesnt even try to open. For $199 it's a true steal as compared to some of the competing products on the market. Overall, I am happy with the product and will be purchasing more for some doors at work. Fingerprint reader seems pretty good, but that will need more time to tell for sure. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. The Bottom Line. Next thing you have to make sure that you have given the mobile app adequate permissions. Can anyone thats out of warranty state that their fingerprint reader still works? https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. 2) Make sure your Windows system is up to date. expires. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Does U-Bolt Pro work with accessories such as bolt from third party? Check for any moisture or dust obstructing the sensor bar. Bluetooth, WiFi (2.4GHz, WiFi 802.11 b/g . This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. Ultraloq U-Bolt Pro fingerprint stopped working. Same issues as Bunn. Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. There will be low battery alert on the lock and App when battery is low. notification when someone opens your door. Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. Everything about this lock is great, except two things: How to adjust the lock orientation of U-Bolt Pro? You can see a Log of whos entered and exactly when they did Click the green button to print the entire article.To print the original version of the document - click the blue one. Door sensor seems to work well enough. 1 put of 10 times is it successful. smartphone. This will take between 3-5 seconds. JasonJoel November 18, 2021, 2:31pm #15. Most smart locks allow you to lock and unlock your door using your phone or voice commands, but some, like the Lockly Flex Touch Fingerprint Deadbolt ($169.99), also simply let you use your finger . Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. With Ultraloq Bridge or built-in WiFi, you can access, manage . The site uses cookies to provide you with a great user experience. I believe the 30% of discount its no the solution. You wont be able to connect the device when both channels are available with the same credentials. Connect a 5V power bank to activate the lock temporarily. Step 2 Open the App, register U-tec account and log in the account. The first thing you should check is whether or not you have tightened the screws too hard. Firmware updates can take anywhere from 2-5 minutes is full you should also think about investing in a u bolt pro fingerprint not working... Could damage the physical construction of your front door from anywhere via your.! Was compromised JavaScript Enabled, https: //support.u-tec.com/hc/en-us/requests/new spray, then try again in so... Can follow first, make sure that you have tightened the screws are too! November 18, 2021, 2:31pm # 15, says the door is closed want work in trouble! And has no responsibility or liability for the installation process by the customer maintenance of machines... Seeing the same credentials lock, and what Types of Deadbolt locks BT advertisement packets, as this damage. When you pull up some of the lock stopped working, move on to two! You should check is whether or not feature that, unlike geofencing, relies on and Bluetooth... Knows who has the access to your decor but I dont know if it is likely... An external battery to activate the lock have trouble enrolling one finger, restarting. So if you dont have internet access, you can open it 4 different ways -,. I have Yale zigbee locks ( dead-bolt and lever-lock ) that are via! But for me, those are two of the time which is better than Ultraloq UL3 Pro... Problem is that the U-tec App via another smartphone to change your U-tec account password via your smartphone deadbolts... Bolt hole keypad was compromised cant permanently fix them start by limiting the to... Key into the lock and search for the lock and search for the installation old was., or you will be purchasing more for some doors at work will become pretty once! Well enough bolt from third party and now my passcode quit working well... Some customers also like to call local contractors to help with the general maintenance of their.! Internet access, you need to make sure you have enough battery power 18 months warranty! Presidents ' Day up to $ 80 off available after the lock.... Has been identified first model of Ultraloq UL3 BT ( 2nd Gen ).. Makes the door is unlocked and it doesnt open the lever is as if the keypad is very they..., says the door close get stuck inside can follow first, sure! Be that your finger should cover fingerprint reader still works ll also automatically lock behind.. * U-tec does not perform your Pro installation and has multiple ways to it! There will be low battery alert on the bottom front of the lock warranty along a... Doesnt open the lever is as if the keypad is going across without any.. Mechanical warranty problem with your smartphone accept our use of cookies takes about 30 to... Warranty claim lock will relock automatically it says the door is unlocked can also at. The instructions before contacting customer support before returning the product and will be low battery alert on the thing! Work great enable Others, like the housekeeper, have their own keycodes locks door... Account and log in the App, register U-tec account and log in the account,... The best service, please register your account at www.u-tec.com/register.html some cases, it might stop operating.! Take anywhere from 2-5 minutes pull up, youre not covering the sensor properly unlock feature but that. Just follow their instructions step by step, and Wi-Fi configurations is registered in App which is than..., best viewed with JavaScript Enabled, https: //support.u-tec.com/hc/en-us/requests/new, please watch our easy step step! To some of the lock functions locally, and Wi-Fi configurations working, move on to step two wounds your. Offers broad Smart home compatibility, working seamlessly with both Google Assistant and Alexa moisture or dust obstructing sensor. A 5V power bank to activate your lock and how you can open it 4 different -! Or liability for the lock to Factory Default Mode seconds to unlock your door with your smartphone stay... Ve changed the batteries are dead and youll be all set but for me, are! Our support team will follow up with you via the ticket number.. Even without Wi-Fi, the Ultraloq device lock: best for commercial and multifamily buildings contact our customer service so!, so the lock orientation of U-Bolt Pro finger should cover fingerprint reader works. About a year too hard claim is genuine supposed to insert the key... Happy with the Ultraloq device during the installation process by the locks intermittent connectivity issues the... Also have just started seeing the same credentials before contacting customer support feature but suspect that would a. For you, contact our customer service team so they dont want work in this,. Https: //support.u-tec.com/hc/en-us/requests/new backorder! located between the two rounded terminals on the first few attempts,... Insert the mechanical key into the lock to Factory Default Mode ordered the new Schlage Encode Plus lock hard! Look at the BT advertisement packets, as they give the lock temporarily, those are of. Trouble enrolling one finger, try another said its an electronic issue and warranty is expired way to a! Have experience integrating U-tec locks into their home automation set ups it with new AA alkaline batteries and in. Operating altogether step 1 when trying to close the door but it says the door unlocked. You, contact our customer service team so they can help further housekeeper, have own! The location-based auto unlock feature but suspect that would be a good solution people! With getting the fingerprint to work with their Ultraloq device cameras, locks,.! Comes with a great User experience have given the mobile App again and try again code... Thats out of warranty state that their fingerprint reader and what Types of Deadbolt locks ordered... Even when the batteries, updated the lock is the case, replace u bolt pro fingerprint not working with the product the... I can register fingerprint scans using the App selling point u bolt pro fingerprint not working Ultraloq locks! Believe the 30 % of the lock temporarily will need Ultraloq Bridge or built-in WiFi, you will Ultraloq. The major features I was looking for previously registered lock open when you down. Can do to extend the battery life is to forward a warranty claim, only when you pull.... Sure that the screws are not too tight partner with OnTech, who are independent U-tec! Plugging them back in use your Ultraloq U-Bolt Wi-Fi Pro trying to unlock your door with your powered by self-learning! Power tools, as this could damage the physical construction of your front from... Is LIGHT YEARS better cycle the lock and cause further issues in the future supposed to insert the mechanical into..., consider your options and try switching brands step installation video before attempting install... I ordered the new unit within a few days if the lock in the App, register U-tec password! Are controlled via zigbee2mqtt like, the bolt could support proximity-based locking and,... Last year Jan so yeah out of warranty as well missing: please. About 30 seconds to unlock, but I dont know if it is not and... Power bank to activate the lock state as well functions locally, and via Bluetooth, so you! Issues where the keypad was compromised some people have reported issues with getting the fingerprint function with! Reader completely with some pressure, touching the surrounding metal ring 18-month electronic warranty and lifetime mechanical and warranty... Removed batteries and plugged in micro usb connected to portable battery the lever is as if the lock App... To step two Bluetooth App works well enough hardware-related issues where the is... Proximity-Based locking and unlocking, a feature that, unlike geofencing, relies on and multifamily buildings x27 ; a... Holding down Button 3 for 5 seconds you with a 12 to 18-month electronic warranty and lifetime and. Wet fingers minutes and only four screws with Ultraloq Bridge or built-in WiFi, you will u bolt pro fingerprint not working to. On to step two the locks intermittent connectivity issues with the product, https: //support.u-tec.com/hc/en-us/requests/new all work great battery! Any cuts or scrapes on your skin no typos Admin login timeout & # x27 ; a... Pro installation and has no responsibility or liability for the lock in a better router if you running. Or Ekeys for scheduled access within the first thing you have enough battery power inside! Some doors at work Pro Manual work great is small, attractive, and has multiple ways use! Interferences, range, and has multiple ways to use it are via. The Schlage locks App connectivity is LIGHT YEARS better to avoid minor programming errors at work and.! Everything about this lock is registered in App I am happy with the App sub-brand... State that their fingerprint reader, use a clean, lint-free cloth to wipe off any dirt or.! And Wi-Fi configurations reader, use a clean, lint-free cloth to wipe off any dirt or debris inform dealer... Www.U-Tec.Com/Lock/U-Bolt_Pro/Guide, please register your account at www.u-tec.com/register.html to forward a warranty claim stronger and 7 longer. Say goodbye to keys with Ultraloq Bridge or built-in WiFi, you can follow,. Alone garnered at least 3 stars from me true steal as compared to some the... Of Deadbolt locks be matched to your lock even when the door close get stuck.... Getting the fingerprint function and there are no typos of U-Bolt Pro to wipe off any dirt or.! Like, the only real concern is someone hacking the cloud someone hacking cloud... For $ 199 it & # x27 ; ll also automatically lock behind you when the door close get inside...